Synopsis
This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human–computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17–21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
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Advances in The Human Side of Service Engineering (eng)
impression à la demandeVendeur : Brook Bookstore On Demand, Napoli, NA, Italie
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Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, ... in Intelligent Systems and Computing, 601)
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
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Advances in The Human Side of Service Engineering
Edité par
Springer International Publishing Jun 2017, 2017
ISBN 10 : 3319604856
ISBN 13 : 9783319604855
Neuf
Taschenbuch
Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne
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Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book explores the different ways in which human-factors engineering influences organizations' and enterprises' well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17-21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions. 256 pp. Englisch. N° de réf. du vendeur 9783319604855
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Advances in The Human Side of Service Engineering
Edité par
Springer International Publishing, 2017
ISBN 10 : 3319604856
ISBN 13 : 9783319604855
Neuf
Couverture souple
Vendeur : moluna, Greven, Allemagne
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Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Focuses on the suitability of engineering service systems for human useAnalyzes various aspects of People-Centered Service Systems Discusses current technologies in the context of different organizations This book exp. N° de réf. du vendeur 154284405
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Advances In The Human Side Of Service En
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Advances in The Human Side of Service Engineering | Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17¿21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA
Vendeur : preigu, Osnabrück, Allemagne
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Taschenbuch. Etat : Neu. Advances in The Human Side of Service Engineering | Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17¿21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA | Louis E. Freund (u. a.) | Taschenbuch | xiii | Englisch | 2017 | Springer | EAN 9783319604855 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu. N° de réf. du vendeur 109404912
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Advances in The Human Side of Service Engineering
ISBN 10 : 3319604856
ISBN 13 : 9783319604855
Neuf
Taschenbuch
Vendeur : buchversandmimpf2000, Emtmannsberg, BAYE, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. Neuware -This book explores the different ways in which human-factors engineering influences organizations¿ and enterprises¿ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human¿computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17¿21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 256 pp. Englisch. N° de réf. du vendeur 9783319604855
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Advances in The Human Side of Service Engineering : Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17¿21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA
ISBN 10 : 3319604856
ISBN 13 : 9783319604855
Neuf
Taschenbuch
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. Druck auf Anfrage Neuware - Printed after ordering - This book explores the different ways in which human-factors engineering influences organizations' and enterprises' well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17-21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions. N° de réf. du vendeur 9783319604855
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Advances In The Human Side Of Service En
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Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July 17-21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA (Advances in Intelligent Systems and Computing)
Vendeur : Revaluation Books, Exeter, Royaume-Uni
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Paperback. Etat : Brand New. 240 pages. 9.25x6.25x0.75 inches. In Stock. N° de réf. du vendeur x-3319604856
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