Synopsis
Chapter 1. Bowing Incorrectly: Aesthetic labor and expert knowledge in Japanese business etiquette training; Cynthia Dickel Dunn.
Chapter 2. Socialization to acting, feeling, and thinking as shakaijin: New employee orientations in a Japanese company; Haruko Minegishi Cook.- Chapter 3. Representing the Japanese workplace: Linguistic strategies for getting the work done; Janet S. Shibamoto-Smith.
Chapter 4. "Sarariiman" and the performance of masculinities at work: An analysis of interactions at business meetings at a multinational corporation in Japan; Junko Saito.
Chapter 5. Constructing identity in the Japanese workplace through dialectal and honorific shifts; Andrew Barke.
Chapter 6. Humor and laughter in Japanese business meetings; Kazuyo Murata.
Chapter 7. Directives in Japanese workplace discourse; Naomi Geyer.
Chapter 8. Terms of address and identity in American-Japanese workplace interaction; Stephen J. Moody.
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