Articles liés à Customer Relationship Management: The Ultimate Guide...
Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM (XHOTT Guide) - Couverture souple
Synopsis
This HOTT Guide defines CRM from different points of view: sales, marketing, customer support and technology. By presenting white papers on the technology, business cases, reports sharing the major trends occurring in the CRM marketplace, interviews with experts in the CRM-field, and a special chapter dedicated to the implementation of CRM in callcenters, the reader will have the most complete file on CRM possible at his disposition.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l'auteur
The Publishing department of SCN Education was founded in 1998 and has built a solid reputation with the production of the HOTT Guide series. Being part of an international IT-training corporation, the editors have easy access to the latest information on IT-developments and are kept well informed by their colleagues. In their research activities for the HOTT Guide series they have established a broad network of IT-specialists (leading companies, researchers, etc) who have contributed to the books.
À propos de la quatrième de couverture
This HOTT Guide defines CRM from different points of view: sales, marketing, customer support and technology. By presenting white papers on the technology, business cases, reports sharing the major trends occurring in the CRM marketplace, interviews with experts in the CRM-field, and a special chapter dedicated to the implementation of CRM in callcenters, the reader will have the most complete file on CRM possible at his disposition.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Customer Relationship Management (eng)
Edité par
Vieweg+Teubner Verlag, 2012
ISBN 10 : 3322849635
ISBN 13 : 9783322849632
Neuf
Couverture souple
Vendeur : Brook Bookstore On Demand, Napoli, NA, Italie
Évaluation du vendeur 5 sur 5 étoiles
Etat : new. Questo è un articolo print on demand. N° de réf. du vendeur d31d9af48515b3a75a900d355ab7de26
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EUR 86,24
Expédition à EUR 6,80
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Customer Relationship Management
Edité par
Springer, Berlin, Vieweg+Teubner Verlag Dez 2012, 2012
ISBN 10 : 3322849635
ISBN 13 : 9783322849632
Neuf
Taschenbuch
Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The rules change when the tools change Generating traffic to a website and catching the interest of the visitor, in order to make him buy a product or a service, is within everyone's reach today. Intensive research, try outs and the learning experience of E-Commerce pioneers have helped to uncover the marketing & sales possibilities of the Internet. But now that we have customers visiting our site, how do we keep them coming back How to get a clear profile of each customer, so we can give him (or her!) the service he's looking for And offer him other products he could also be interested in To achieve this, companies are increasingly turning to Customer Relationship Management: the concentration of sales, marketing and service forces by integrating all dataflows into one data warehouse, thus blending internal processes with technology. The right way to market, sell and service customers requires a different CRM strategy for every company. Some organizations that reengineered their CRM processes are reporting revenue increases of up to 50%, whereas others have had obtained minimal gains or no improvement at all. The difference between the success or failure of a CRM project lies in the knowledge and ability that an organization brings to its efforts. This Hon Guide defines CRM from different points of view: sales, marketing, customer support and technology. 408 pp. Englisch. N° de réf. du vendeur 9783322849632
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EUR 106,99
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Customer Relationship Management
Edité par
Vieweg+Teubner Verlag, 2012
ISBN 10 : 3322849635
ISBN 13 : 9783322849632
Neuf
Couverture souple
Vendeur : moluna, Greven, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. The ultimate handbook!The ultimate handbook!The Publishing department of SCN Education was founded in 1998 and has built a solid reputation with the production of the HOTT Guide series. Being part of an international IT-training corporation,. N° de réf. du vendeur 4500382
Acheter neuf
EUR 92,27
Expédition à EUR 48,99
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Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM (XHOTT Guide)
Edité par
Vieweg+Teubner Verlag, 2012
ISBN 10 : 3322849635
ISBN 13 : 9783322849632
Neuf
Couverture souple
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
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Etat : New. In English. N° de réf. du vendeur ria9783322849632_new
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EUR 128,22
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Customer Relationship Management : The Ultimate Guide to the Efficient Use of CRM
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. Druck auf Anfrage Neuware - Printed after ordering - The rules change when the tools change Generating traffic to a website and catching the interest of the visitor, in order to make him buy a product or a service, is within everyone's reach today. Intensive research, try outs and the learning experience of E-Commerce pioneers have helped to uncover the marketing & sales possibilities of the Internet. But now that we have customers visiting our site, how do we keep them coming back How to get a clear profile of each customer, so we can give him (or her!) the service he's looking for And offer him other products he could also be interested in To achieve this, companies are increasingly turning to Customer Relationship Management: the concentration of sales, marketing and service forces by integrating all dataflows into one data warehouse, thus blending internal processes with technology. The right way to market, sell and service customers requires a different CRM strategy for every company. Some organizations that reengineered their CRM processes are reporting revenue increases of up to 50%, whereas others have had obtained minimal gains or no improvement at all. The difference between the success or failure of a CRM project lies in the knowledge and ability that an organization brings to its efforts. This Hon Guide defines CRM from different points of view: sales, marketing, customer support and technology. N° de réf. du vendeur 9783322849632
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EUR 118,16
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Customer Relationship Management
Edité par
Walter de Gruyter, Incorporated, 2012
ISBN 10 : 3322849635
ISBN 13 : 9783322849632
Neuf
Couverture souple
Vendeur : Books Puddle, Woodside, NY, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Etat : New. pp. 408 1st Edition, Reprint. N° de réf. du vendeur 2658591571
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EUR 149,84
Expédition à EUR 3,52
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 4 disponible(s)
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Customer Relationship Management
Edité par
Walter de Gruyter, Incorporated, 2012
ISBN 10 : 3322849635
ISBN 13 : 9783322849632
Neuf
Couverture souple
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
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Etat : New. PRINT ON DEMAND pp. 408. N° de réf. du vendeur 1858591577
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EUR 153,09
Expédition à EUR 9,95
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Customer Relationship Management
Edité par
Walter de Gruyter, Incorporated, 2012
ISBN 10 : 3322849635
ISBN 13 : 9783322849632
Neuf
Couverture souple
Vendeur : Majestic Books, Hounslow, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
Etat : New. Print on Demand pp. 408. N° de réf. du vendeur 50968204
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EUR 156,36
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Customer Relationship Management
Edité par
Vieweg+Teubner Verlag, Vieweg+Teubner Verlag Dez 2012, 2012
ISBN 10 : 3322849635
ISBN 13 : 9783322849632
Neuf
Taschenbuch
Vendeur : buchversandmimpf2000, Emtmannsberg, BAYE, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. This item is printed on demand - Print on Demand Titel. Neuware -The rules change when the tools change Generating traffic to a website and catching the interest of the visitor, in order to make him buy a product or a service, is within everyone's reach today. Intensive research, try outs and the learning experience of E-Commerce pioneers have helped to uncover the marketing & sales possibilities of the Internet. But now that we have customers visiting our site, how do we keep them coming back How to get a clear profile of each customer, so we can give him (or her!) the service he's looking for And offer him other products he could also be interested in To achieve this, companies are increasingly turning to Customer Relationship Management: the concentration of sales, marketing and service forces by integrating all dataflows into one data warehouse, thus blending internal processes with technology. The right way to market, sell and service customers requires a different CRM strategy for every company. Some organizations that reengineered their CRM processes are reporting revenue increases of up to 50%, whereas others have had obtained minimal gains or no improvement at all. The difference between the success or failure of a CRM project lies in the knowledge and ability that an organization brings to its efforts. This Hon Guide defines CRM from different points of view: sales, marketing, customer support and technology.Vieweg+Teubner Verlag, Abraham-Lincoln-Straße 46, 65189 Wiesbaden 412 pp. Englisch. N° de réf. du vendeur 9783322849632
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Customer Relationship Management: The Ultimate Guide to the Efficient Use of CRM (XHOTT Guide)
Vendeur : Revaluation Books, Exeter, Royaume-Uni
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Paperback. Etat : Brand New. reprint edition. 406 pages. 9.25x6.75x0.75 inches. In Stock. N° de réf. du vendeur x-3322849635
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EUR 158,55
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