Articles liés à SIX SIGMA in Bank : Critical Success Factors &...

SIX SIGMA in Bank : Critical Success Factors & Expected Benefits: Identification & Evaluation - Couverture souple

Hossain, Farhad; Mahbub Siddique, Imtiaz; Yazdani, Warukh

 
9783330653504: SIX SIGMA in Bank : Critical Success Factors & Expected Benefits: Identification & Evaluation
Couverture souple
ISBN 10 : 3330653507 ISBN 13 : 9783330653504
Editeur : Scholars' Press, 2019

Synopsis

To ensure the best service and less waiting time, it is necessary for banks to implement Six Sigma. The essence of Six Sigma is the integration of four elements (customer, process, manpower and strategy) to provide management innovation. It facilitates less waiting time, less process length, improving the quality of the services rendered keeping customer satisfaction in mind. In this concern, this thesis has been conducted in four different banks in Sylhet in order to study and analyze the critical factors and expected benefits of six sigma implementation in Banks. The objective of the research is to identify and rank among the critical factors and expected benefits according to their criticality for the successful implementation of Six Sigma in banks.

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Éditeur
Scholars' Press
Date d'édition
2019
Langue
anglais
ISBN 10 
3330653507
ISBN 13 
9783330653504
Reliure
Broché
Nombre de pages
120
Coordonnées du fabricant
non disponible
Personne responsable
non disponible