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Recent Trends in Shared Services: Insights from a Study Tour to Malaysia - Couverture souple

 
9783389147788: Recent Trends in Shared Services: Insights from a Study Tour to Malaysia
Couverture souple
ISBN 10 : 3389147780 ISBN 13 : 9783389147788
Editeur : Grin Verlag, 2025

Synopsis

Anthology from the year 2025 in the subject Business economics - Business Management, Corporate Governance, Baden-Wuerttemberg Cooperative State University (DHBW) (BWL-Dienstleistungsmanagement), language: English, abstract: Many multinational enterprises use shared service centers (SSCs) that centralize large parts of internal service functions. Developments such as digitalization, robotic process automation and the event of generative AI, the COVID 19 pandemic, changes in society and the labor force, evolving capabilities and expectations of shared services have all contributed to significant changes in shared service strategies and operating models, service offerings and operations. Drawing on insights from a study in Malaysia, this volume contains insights on recent trends in shared services and Global Business Services (GBS) organizations in the areas of service delivery and operating model, the future of work, managing the workforce, optimizing process performance, automation, digitalization and AI.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Grin Verlag
Date d'édition
2025
Langue
anglais
ISBN 10 
3389147780
ISBN 13 
9783389147788
Reliure
Broché
Nombre de pages
142
Éditeur
Klimkeit Dirk, Lo Chien Chien
Coordonnées du fabricant
GRIN Publishing GmbH
info@grin.com

Waltherstraße 23
München
80337
Allemagne