Putting Stakeholder Management into Practice - Couverture rigide

 
9783540206910: Putting Stakeholder Management into Practice
Couverture rigide
ISBN 10 : 3540206914 ISBN 13 : 9783540206910
Editeur : Springer-Verlag Berlin and Heidelberg GmbH & Co. K, 2004

Synopsis

Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Date d'édition
2004
Langue
anglais
ISBN 10 
3540206914
ISBN 13 
9783540206910
Reliure
Relié
Nombre de pages
183
Éditeur
Huber Margit, Scharioth Joachim, Pallas Martina
Coordonnées du fabricant
ProductSafety@springernature.com
ProductSafety@springernature.com

Poststr. 9
Darmstadt
64293
Allemagne

Autres éditions populaires du même titre

9783662312377: Putting Stakeholder Management into Practice

Edition présentée

ISBN 10 :  3662312379 ISBN 13 :  9783662312377
Editeur : Springer, 2014
Couverture souple