Total Quality Management: An Executive Guide to Continuous Improvement - Couverture rigide

Rampersad, Hubert K.

 
9783540679677: Total Quality Management: An Executive Guide to Continuous Improvement

Synopsis

Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.

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Autres éditions populaires du même titre

9783642087561: Total Quality Management: An Executive Guide to Continuous Improvement

Edition présentée

ISBN 10 :  3642087566 ISBN 13 :  9783642087561
Editeur : Springer, 2010
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