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Disagreements derail teams: Managers restore cohesion without silencing voices - Couverture souple

Morse, Fiona

 
9783565594924: Disagreements derail teams: Managers restore cohesion without silencing voices

Synopsis

A tense meeting ends with two key team members refusing to speak. Projects stall. Trust erodes. This is the hidden cost of unresolved conflict in high-performing teams―and it’s more expensive than bad hires or missed deadlines. This book provides a structured framework for identifying the root causes of team disagreements―personality clashes, competing priorities, or misaligned incentives―and converting them into productive dialogue. You’ll learn the three-phase Cohesion Protocol: diagnose the source, facilitate structured exchange, and rebuild shared purpose. Each phase includes real-world scripts, decision trees for when to intervene versus let tensions resolve naturally, and escalation triggers for toxic patterns. The result: a team that disagrees without breaking. Conflicts become catalysts for innovation instead of wedges that divide. For any manager who has watched a good team fracture over a bad argument, this is the playbook for restoring trust and getting results.

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À propos de l'auteur

A shopkeeper's heir who innovated amid retail slumps, sharing self-help for bold decisions, business models from retail revolutions, and histories of merchant dynasties through the ages.

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