This study introduces new methodological developments of Data Envelopment Analysis (DEA) that satisfy the demands of business practice and provide a multidimensional point of view on the evaluation of organizational performance. The author extends the focus of performance evaluation based on DEA, which is originally placed on efficiency, to effectiveness and balance. Such a multidimensional point of view provides different insights into organizational performance, which by complementing each other have several implications for managerial decision making.
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Ludmila Neumann studied financial and business mathematics at the Technische Universität Braunschweig. She conducted her PhD studies at the Institute of Management Control and Business Accounting of the Technische Universität Braunschweig. Her research areas are Performance Management and Performance Evaluation as well as Data Envelopment Analysis.
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Etat : Wie neu. 179 Seiten : 38 Illustrationen ; 21 cm x 14.8 cm Neuwertig. - Table o f contents -- List of figures 11 -- List of tables 13 -- List of abbreviations 15 -- List of sym bols 19 -- 1 Introduction 21 -- 11 Motivation and contribution of the dissertation 21 -- 12 Structure of the dissertation 24 -- 2 Conceptual framework for performance evaluation based on DEA 27 -- 21 Introduction of key concepts and terms 28 -- 211 Performance: an ambiguous term 28 -- 212 From performance measurement to performance evaluation 31 -- 213 Performancemanagement: an umbrella concept 35 -- 22 Data envelopment analysis (DEA) 38 -- 221 Introduction of D E A 38 -- 222 DEA models 41 -- 223 Strengths and limitations of DEA 45 -- 224 Procedure for a DEA application 51 -- 23 Performance evaluation based on D E A 55 -- 231 Performance evaluation process(PEP) 55 -- 232 Integration of DEA application procedure into P E P 58 -- 233 Potential for methodological developments of performance evaluation based on D E A 60 -- 24 Conclusion and discussion 63 -- 3 Evaluation of relative effectiveness 65 -- 31 Effectiveness of organizations: putting the conceptual disarray in o rd e r 66 -- 311 Evolution of organizational effectiveness 66 -- 312 Major theoretical approaches to organizational effectiveness 69 -- 313 Effectiveness vs efficiency 72 -- 32 Evaluation of effectiveness 74 -- 321 Problems in evaluating effectiveness 74 -- 322 Recommendations for evaluating effectiveness 76 -- 323 Evaluating relative effectiveness by means of DEA: a brief review 77 -- 324 Requirements of business practice 80 -- 325 Critical discussion of reviewed DEA-literature concerning the requirements of business practice 81 -- 33 A DEA approach for evaluating relative effectiveness under predetermined targets 85 -- 331 Framework 85 -- 332 Two-step procedure 85 -- 3321 Step 1: Classification as green, yellow, and red DMUs 86 -- 3322 Step 2: Determination of relative effectiveness scores 87 -- 333 Illustrative example 89 -- 34 Managerial implications 96 -- 35 Conclusion and discussion 97 -- 4 Evaluation of relative balance 101 -- 41 Flexible weights in DEA m odels 103 -- 411 Managerial problems resulting from flexible weights 103 -- 412 Value judgment in DEA: a brief review 104 -- 413 Relative balance as an additional dimension of performance 107 -- 42 Innovative DEA approach for evaluating the relative balance of -- DMUs 109 -- 421 Framework 109 -- 422 Two-step procedure 109 -- 4221 Step 1: Determination of the acceptable output mix region 109 -- 4222 Step 2: Calculation of the balance score I l l -- 423 Illustrative example 115 -- 43 Managerial implications 119 ISBN 9783631722169 Sprache: Englisch Gewicht in Gramm: 238. N° de réf. du vendeur 1077597
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Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This study introduces new methodological developments of Data Envelopment Analysis (DEA) that satisfy the demands of business practice and provide a multidimensional point of view on the evaluation of organizational performance. The author extends the focus of performance evaluation based on DEA, which is originally placed on efficiency, to effectiveness and balance. Such a multidimensional point of view provides different insights into organizational performance, which by complementing each other have several implications for managerial decision making. 180 pp. Englisch. N° de réf. du vendeur 9783631722169
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