The Emotional Intelligence Performance Link: Demonstrated at an example of employees in the Austrian banking industry - Couverture souple

Weitlaner, David

 
9783639498967: The Emotional Intelligence Performance Link: Demonstrated at an example of employees in the Austrian banking industry
Couverture souple
ISBN 10 : 3639498968 ISBN 13 : 9783639498967
Editeur : AV Akademikerverlag, 2014

Synopsis

The objective of this study was to find out, if Emotional Intelligence is a strategic asset for managers and employees, specifically within the banking industry of Austria. Consequently, an extensive literature review was done, the findings of the different literature sources were connected and the empirical evidence for the theoretical findings was sought. The author hypothesized that the more emotionally intelligent an employee or a manager is, the higher her/his performance will be. The two hypotheses of a positive correlation between EI and performance were supported by the results of the empirical research. However, the astonishing claims that are made about the effects of EI, which suggest that EI is four times more important than IQ for the overall success, are rather exaggerated. EI for sure contributes to the performance of employees but can only partly explain it. Both IQ and EI are necessary for an employee to prosper resp. these two aspects are important at different stages of a career. EI is especially important, from the author’s point of view, in the daily adoption process towards the demand of the constantly changing (human) environment..

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Présentation de l'éditeur

The objective of this study was to find out, if Emotional Intelligence is a strategic asset for managers and employees, specifically within the banking industry of Austria. Consequently, an extensive literature review was done, the findings of the different literature sources were connected and the empirical evidence for the theoretical findings was sought. The author hypothesized that the more emotionally intelligent an employee or a manager is, the higher her/his performance will be. The two hypotheses of a positive correlation between EI and performance were supported by the results of the empirical research. However, the astonishing claims that are made about the effects of EI, which suggest that EI is four times more important than IQ for the overall success, are rather exaggerated. EI for sure contributes to the performance of employees but can only partly explain it. Both IQ and EI are necessary for an employee to prosper resp. these two aspects are important at different stages of a career. EI is especially important, from the author’s point of view, in the daily adoption process towards the demand of the constantly changing (human) environment..

Biographie de l'auteur

David Weitlaner, MA: studierte den Studiengang „Europäische Wirtschaft und Unternehmensführung“ an der FH des bfi Wien sowie „Intercultural Management and Leadership“ an der Lauder Business School und arbeitet derzeit als Produkt- und Prozessmanager im Bereich großvolumiger Wohnbau bei der sBausparkasse in Wien.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
AV Akademikerverlag
Date d'édition
2014
Langue
anglais
ISBN 10 
3639498968
ISBN 13 
9783639498967
Reliure
Broché
Nombre de pages
172
Coordonnées du fabricant
non disponible
Personne responsable
non disponible