La conception de service est devenue un mot à la mode depuis un certain temps. À l'ère de la post-consommation, l'expérience du consommateur vers la consommation est entrée dans la phase de service. Cependant, l'offre de petit-déjeuner en tant que service de la vie quotidienne très basique en arrière-plan de la ville de Shanghai est confrontée à de nombreux problèmes différents. Comment offrir un petit déjeuner sain, nutritif, propre et pratique, considéré comme le repas le plus important de la journée aux mains du jeune consommateur de Shanghai, est devenu le sujet de recherche de cet article. Grâce à des recherches sur le terrain, un questionnaire et un entretien approfondi, l'auteur a découvert les catégories alimentaires caractéristiques du petit-déjeuner local et son modèle d'approvisionnement, mettant en avant la direction de l'amélioration. Parallèlement, conclut le modèle de comportement et les préférences de consommation du groupe cible. Après avoir étudié les cas existants de services de restauration réussis et adopté les théories de conception de services, l'auteur commence la conception principale, en utilisant des méthodologies telles que la co-conception, l'analyse des points de contact pour créer des services qui bénéficient du point de vue du consommateur. L'augmentation du niveau de transparence dans l'industrie alimentaire a également été considérée comme efficace pour fidéliser la clientèle.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne
Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Service design has become a buzz word for quite a while. In the post-consumption era, the consumer experience towards consumption has gone into the service phase. However, breakfast supply as a very basic daily life service in the background of shanghai city is facing many different problems. How to deliver a healthy, nutritious, clean, handy breakfast meal, which is considered as the most important meal of the day to the hands of the young consumer in Shanghai, has become the research subject of this paper. Through field research, questionnaire and in-depth interview, the author has discovered the feature food categories of local breakfast and its supplying model, putting ahead the improving direction. Meanwhile, concludes the behavior pattern and consumption preferences of the target group. After investigating the existing successful catering service cases and adopting service design theories, the author starts the primary design, using methodologies such as co-design, touchpoint analysis to create services that benefiting from consumer's point of view. Increasing the level of transparency in the food industry has also been considered effective to build customer loyalty. 120 pp. Englisch. N° de réf. du vendeur 9783639511741
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Etat : New. pp. 120. N° de réf. du vendeur 26373668103
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Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Zhou Ying YingA design background based researcher who is always looking for meanings behind. Obtained a double degree from Politecnico di Milano, majoring Product Service System Design as well as Arts and Design in Tongji University. N° de réf. du vendeur 21928354
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Vendeur : buchversandmimpf2000, Emtmannsberg, BAYE, Allemagne
Taschenbuch. Etat : Neu. This item is printed on demand - Print on Demand Titel. Neuware -Service design has become a buzz word for quite a while. In the post-consumption era, the consumer experience towards consumption has gone into the service phase. However, breakfast supply as a very basic daily life service in the background of shanghai city is facing many different problems. How to deliver a healthy, nutritious, clean, handy breakfast meal, which is considered as the most important meal of the day to the hands of the young consumer in Shanghai, has become the research subject of this paper. Through field research, questionnaire and in-depth interview, the author has discovered the feature food categories of local breakfast and its supplying model, putting ahead the improving direction. Meanwhile, concludes the behavior pattern and consumption preferences of the target group. After investigating the existing successful catering service cases and adopting service design theories, the author starts the primary design, using methodologies such as co-design, touchpoint analysis to create services that benefiting from consumer¿s point of view. Increasing the level of transparency in the food industry has also been considered effective to build customer loyalty.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 120 pp. Englisch. N° de réf. du vendeur 9783639511741
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Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Service design has become a buzz word for quite a while. In the post-consumption era, the consumer experience towards consumption has gone into the service phase. However, breakfast supply as a very basic daily life service in the background of shanghai city is facing many different problems. How to deliver a healthy, nutritious, clean, handy breakfast meal, which is considered as the most important meal of the day to the hands of the young consumer in Shanghai, has become the research subject of this paper. Through field research, questionnaire and in-depth interview, the author has discovered the feature food categories of local breakfast and its supplying model, putting ahead the improving direction. Meanwhile, concludes the behavior pattern and consumption preferences of the target group. After investigating the existing successful catering service cases and adopting service design theories, the author starts the primary design, using methodologies such as co-design, touchpoint analysis to create services that benefiting from consumer's point of view. Increasing the level of transparency in the food industry has also been considered effective to build customer loyalty. N° de réf. du vendeur 9783639511741
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Vendeur : preigu, Osnabrück, Allemagne
Taschenbuch. Etat : Neu. Local Breakfast Service Design In Shanghai | Promote and redesign local breakfast service for the young | Ying Ying Zhou | Taschenbuch | 120 S. | Englisch | 2015 | Scholars' Press | EAN 9783639511741 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu. N° de réf. du vendeur 104759579
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