Product returns management in the apparel industry: Diesel Spa case study - Couverture souple

Rigato, Mario

 
9783639776607: Product returns management in the apparel industry: Diesel Spa case study
Couverture souple
ISBN 10 : 3639776607 ISBN 13 : 9783639776607
Editeur : Edizioni Accademiche Italiane, 2018

Synopsis

The present book is the result of an internship experience within the Reverse Logistics & Liquidations team at Diesel Spa, a well-established company operating in the apparel & fashion industry. The company has recently recognised the increasing importance assumed by product returns in the nowadays business and has therefore pursued a re-organization of the process implemented for managing them. In fact, the development of the modern distribution channels and the subsequent increasing customer protection has forced organizations to allow for flexible return policies, which in turn determine increasing volumes of returned goods. Since product returns cannot be avoided (they have been defined a “necessary evil” by the current literature), therefore, organizations must find cost-efficient and profitable ways to deal with them. It is this exact consideration that led Diesel Spa to consider the opportunity of implementing a new process for managing product returns, with the final aim of increasing their contribution to the company’s bottom line.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

International Management graduate at Ca' Foscari University of Venice.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Edizioni Accademiche Italiane
Date d'édition
2018
Langue
anglais
ISBN 10 
3639776607
ISBN 13 
9783639776607
Reliure
Broché
Nombre de pages
84
Coordonnées du fabricant
non disponible
Personne responsable
non disponible