The Integrated Models for QFD Decision-Making: Applications and Case Studies - Couverture souple

Lin, Liang-Tsung

 
9783639818031: The Integrated Models for QFD Decision-Making: Applications and Case Studies
Couverture souple
ISBN 10 : 3639818032 ISBN 13 : 9783639818031
Editeur : 金琅学术出版社, 2015

Synopsis

Quality Function Deployment QFD (QFD) has been successfully applied in a number of fields. However, relatively little studies have been done in integrating grey theory and Kano's model and QFD to evaluate multiple quality characteristics. Moreover, to achieve high customer satisfaction, companies have to reduce complaints and provide something more to obtain high customer satisfaction. Therefore, it is worthwhile to plan customer needs in advance by integrating exponential smoothing in QFD.

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Éditeur
金琅学术出版社
Date d'édition
2015
Langue
anglais
ISBN 10 
3639818032
ISBN 13 
9783639818031
Reliure
Broché
Nombre de pages
72
Coordonnées du fabricant
non disponible
Personne responsable
non disponible