Management by Measurement: Designing Key Indicators and Performance Measurement Systems - Couverture souple

Franceschini, Fiorenzo; Galetto, Maurizio; Maisano, Domenico

 
9783642092275: Management by Measurement: Designing Key Indicators and Performance Measurement Systems
Couverture souple
ISBN 10 : 3642092276 ISBN 13 : 9783642092275
Editeur : Springer, 2010

Synopsis

A world that is changing faster and faster forces companies to a continuous performance monitoring. Indicators give the impression to be the real engine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep “normative” effect, which can modify organizational behaviour and influence key decisions. Companies are what they measure! The selection of good performance indicators is not an easy process. This monograph focuses on the designing of a Performance Measurement System (PMS), knowing that “magic rules” to identify them do not exist. Some indicators seem right and easy to measure, but have subtle, counter-productive consequences. Other indicators are more difficult to measure, but focus the enterprise on those decisions and actions that are critical to success. This book suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability.

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Éditeur
Springer
Date d'édition
2010
Langue
anglais
ISBN 10 
3642092276
ISBN 13 
9783642092275
Reliure
Broché
Nombre de pages
256
Coordonnées du fabricant
ProductSafety@springernature.com
ProductSafety@springernature.com

Poststr. 9
Darmstadt
64293
Allemagne

Autres éditions populaires du même titre

9783540732112: Management by Measurement: Designing Key Indicators and Performance Measurement Systems

Edition présentée

ISBN 10 :  354073211X ISBN 13 :  9783540732112
Editeur : Springer-Verlag Berlin and Heide..., 2007
Couverture rigide