Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation within SMEs - Couverture souple

Biazzo, Stefano; Garengo, Patrizia

 
9783642247606: Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation within SMEs
Couverture souple
ISBN 10 : 3642247601 ISBN 13 : 9783642247606
Editeur : Springer, 2012

Synopsis

Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

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À propos de l?auteur

Stefano Biazzo, Professor of Innovation management and Business Administration at the Faculty of Engineering of the University of Padua, Italy. He has been a researcher, consultant and educator for over 15 years in the field of organisational development of small and medium-sized enterprises.

Patrizia Garengo is a Research Fellow at the Department of Industrial Innovation and Management of University of Padua. She holds a degree in Business Economics from Ca' Foscari University in Venice and a PhD in Industrial Engineering from the University of Padua. For over 10 year, she carried our research and advice in the field of performance management in SMEs. To date Patrizia has published over 50 papers in international journals and conferences on performance measurement.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Springer
Date d'édition
2012
Langue
anglais
ISBN 10 
3642247601
ISBN 13 
9783642247606
Reliure
Broché
Nombre de pages
144
Coordonnées du fabricant
non disponible
Personne responsable
CMN Printpool Inh. Mathis Neumann
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Autres éditions populaires du même titre

9783642247620: Performance Measurement with the Balanced Scorecard: A Practical Approach to Implementation within SMEs

Edition présentée

ISBN 10 :  3642247628 ISBN 13 :  9783642247620
Editeur : Springer, 2012
Couverture souple