Process Virtualization Theory in the Public Sector: A Scale Development Study - Couverture souple

Lubasch, Christian

9783656271154: Process Virtualization Theory in the Public Sector: A Scale Development Study

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ISBN 10 : 3656271151 ISBN 13 : 9783656271154

Editeur : Grin Verlag, 2012

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Diploma Thesis from the year 2011 in the subject Politics - Miscellaneous, grade: 1.0, University of Mannheim, course: E-Business & E-Government, language: English, abstract: The following diploma thesis is a scale development study in context of the public sector. A set of sound measurement models had to be developed for measuring an initially supplied, not yet quantitatively evaluated, conceptual model of Barth and Veit (2011). As the individual parts of the conceptual model are not of a directly observable nature, scale development techniques had to be used to make them empirically manifest (e.g. DeVellis, 2003; Gerbing and Anderson, 1988). A stringent procedure, based on literature recommendations and best practices was followed, as the development of reliable and valid scales is not trivial. There- fore, a generalized scale development procedure and its corresponding subparts were derived of a large amount of available publications from different fields of research like information systems, operations management, psychometrics, etc. Two specific processes of the public sector, namely the civil marriage and residency change, were used as context for phrasing meaningful sentences and cap- turing a broad range of citizens' resistance towards conducting a public process virtually. Eventually, the measurement models should be usable to easily apply the conceptual model to ideally any process of the public sector. After the creation of an initial pool of items, resulting preliminary scales were qualitatively tested and refined in multiple steps, ranging from expert opinions to comprehensiveness checks and particular sorting procedures. Notably, 62 distinct qualitative interviews with citizens were accomplished to reduce the set of indicators from 150 to 64. In a following step, a quantitative survey was employed, which yielded around 350 responses as a basis for data preparation and statistical analyses. This statistical evaluation procedure was twofold. First ge

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�diteur: Grin Verlag
Date d'�dition: 2012
Langue: anglais
ISBN 10: 3656271151
ISBN 13: 9783656271154
Reliure: Broch�
Nombre de pages: 202
Coordonn�es du fabricant: non disponible
Personne responsable: info@bod.de
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Process Virtualization Theory in the Public Sector: A Scale Development Study

Lubasch, Christian

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ISBN 10 : 3656271151 ISBN 13 : 9783656271154

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Process Virtualization Theory in the Public Sector: A Scale Development Study

Christian Lubasch

Edit� par GRIN Verlag, GRIN Verlag Sep 2012, 2012

ISBN 10 : 3656271151 ISBN 13 : 9783656271154

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Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Diploma Thesis from the year 2011 in the subject Politics - Miscellaneous, grade: 1.0, University of Mannheim, course: E-Business & E-Government, language: English, abstract: The following diploma thesis is a scale development study in context of the public sector. A set of sound measurement models had to be developed for measuring an initially supplied, not yet quantitatively evaluated, conceptual model of Barth and Veit (2011). As the individual parts of the conceptual model are not of a directly observable nature, scale development techniques had to be used to make them empirically manifest (e.g. DeVellis, 2003; Gerbing and Anderson, 1988). A stringent procedure, based on literature recommendations and best practices was followed, as the development of reliable and valid scales is not trivial. There- fore, a generalized scale development procedure and its corresponding subparts were derived of a large amount of available publications from different fields of research like information systems, operations management, psychometrics, etc. Two specific processes of the public sector, namely the civil marriage and residency change, were used as context for phrasing meaningful sentences and cap- turing a broad range of citizens' resistance towards conducting a public process virtually. Eventually, the measurement models should be usable to easily apply the conceptual model to ideally any process of the public sector.After the creation of an initial pool of items, resulting preliminary scales were qualitatively tested and refined in multiple steps, ranging from expert opinions to comprehensiveness checks and particular sorting procedures. Notably, 62 distinct qualitative interviews with citizens were accomplished to reduce the set of indicators from 150 to 64. In a following step, a quantitative survey was employed, which yielded around 350 responses as a basis for data preparation and statistical analyses. This statistical evaluation procedure was twofold. First generation techniques like the exploratory factor analysis or Cronbach's Alpha were discussed and applied. Afterwards, the developed scales were tested in a confirmatory manner by the use of a multivariate second generation structural equation modeling approach. The two most common analysis methods for structural equation modeling, covariance-based via LISREL and variance-based via partial least squares, were compared, before the latter was applied due to theoretical considerations. Quality criteria of the measurement models were analyzed. As a result, all of these models comply to generally acknowledged evaluation criteria with regard to reliability and validity. 200 pp. Englisch. N� de r�f. du vendeur 9783656271154

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Process Virtualization Theory in the Public Sector: A Scale Development Study

Christian Lubasch

Edit� par GRIN Verlag, GRIN Verlag Sep 2012, 2012

ISBN 10 : 3656271151 ISBN 13 : 9783656271154

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Taschenbuch. Etat : Neu. This item is printed on demand - Print on Demand Titel. Neuware -Diploma Thesis from the year 2011 in the subject Politics - Miscellaneous, grade: 1.0, University of Mannheim, course: E-Business & E-Government, language: English, abstract: The following diploma thesis is a scale development study in context of the public sector. A set of sound measurement models had to be developed for measuring an initially supplied, not yet quantitatively evaluated, conceptual model of Barth and Veit (2011). As the individual parts of the conceptual model are not of a directly observable nature, scale development techniques had to be used to make them empirically manifest (e.g. DeVellis, 2003; Gerbing and Anderson, 1988). A stringent procedure, based on literature recommendations and best practices was followed, as the development of reliable and valid scales is not trivial. There- fore, a generalized scale development procedure and its corresponding subparts were derived of a large amount of available publications from different fields of research like information systems, operations management, psychometrics, etc. Two specific processes of the public sector, namely the civil marriage and residency change, were used as context for phrasing meaningful sentences and cap- turing a broad range of citizens� resistance towards conducting a public process virtually. Eventually, the measurement models should be usable to easily apply the conceptual model to ideally any process of the public sector.After the creation of an initial pool of items, resulting preliminary scales were qualitatively tested and refined in multiple steps, ranging from expert opinions to comprehensiveness checks and particular sorting procedures. Notably, 62 distinct qualitative interviews with citizens were accomplished to reduce the set of indicators from 150 to 64. In a following step, a quantitative survey was employed, which yielded around 350 responses as a basis for data preparation and statistical analyses. This statistical evaluation procedure was twofold. First generation techniques like the exploratory factor analysis or Cronbach�s Alpha were discussed and applied. Afterwards, the developed scales were tested in a confirmatory manner by the use of a multivariate second generation structural equation modeling approach. The two most common analysis methods for structural equation modeling, covariance-based via LISREL and variance-based via partial least squares, were compared, before the latter was applied due to theoretical considerations. Quality criteria of the measurement models were analyzed. As a result, all of these models comply to generally acknowledged evaluation criteria with regard to reliability and validity.Books on Demand GmbH, �berseering 33, 22297 Hamburg 200 pp. Englisch. N� de r�f. du vendeur 9783656271154

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Process Virtualization Theory in the Public Sector: A Scale Development Study

Christian Lubasch

Edit� par GRIN Verlag, 2012

ISBN 10 : 3656271151 ISBN 13 : 9783656271154

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Taschenbuch. Etat : Neu. Druck auf Anfrage Neuware - Printed after ordering - Diploma Thesis from the year 2011 in the subject Politics - Miscellaneous, grade: 1.0, University of Mannheim, course: E-Business & E-Government, language: English, abstract: The following diploma thesis is a scale development study in context of the public sector. A set of sound measurement models had to be developed for measuring an initially supplied, not yet quantitatively evaluated, conceptual model of Barth and Veit (2011). As the individual parts of the conceptual model are not of a directly observable nature, scale development techniques had to be used to make them empirically manifest (e.g. DeVellis, 2003; Gerbing and Anderson, 1988). A stringent procedure, based on literature recommendations and best practices was followed, as the development of reliable and valid scales is not trivial. There- fore, a generalized scale development procedure and its corresponding subparts were derived of a large amount of available publications from different fields of research like information systems, operations management, psychometrics, etc. Two specific processes of the public sector, namely the civil marriage and residency change, were used as context for phrasing meaningful sentences and cap- turing a broad range of citizens' resistance towards conducting a public process virtually. Eventually, the measurement models should be usable to easily apply the conceptual model to ideally any process of the public sector.After the creation of an initial pool of items, resulting preliminary scales were qualitatively tested and refined in multiple steps, ranging from expert opinions to comprehensiveness checks and particular sorting procedures. Notably, 62 distinct qualitative interviews with citizens were accomplished to reduce the set of indicators from 150 to 64. In a following step, a quantitative survey was employed, which yielded around 350 responses as a basis for data preparation and statistical analyses. This statistical evaluation procedure was twofold. First generation techniques like the exploratory factor analysis or Cronbach's Alpha were discussed and applied. Afterwards, the developed scales were tested in a confirmatory manner by the use of a multivariate second generation structural equation modeling approach. The two most common analysis methods for structural equation modeling, covariance-based via LISREL and variance-based via partial least squares, were compared, before the latter was applied due to theoretical considerations. Quality criteria of the measurement models were analyzed. As a result, all of these models comply to generally acknowledged evaluation criteria with regard to reliability and validity. N� de r�f. du vendeur 9783656271154

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