Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs - Couverture souple

Bergaus, Martin

 
9783658105402: Design Issues for Service Delivery Platforms: Incorporate User Experience: A Grounded Theory Study of Individual User Needs
Couverture souple
ISBN 10 : 3658105402 ISBN 13 : 9783658105402
Editeur : Springer Vieweg, 2015

Synopsis

Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT.

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À propos de l?auteur

Martin Bergaus, Ph.D., teaches as an associate lecturer at the University of Applied Science and Technical University in Vienna. His current research interests focuses on a qualitative research using Grounded Theory in the field of Information Systems. He has professional experiences within the ICT and company start up.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Springer Vieweg
Date d'édition
2015
Langue
anglais
ISBN 10 
3658105402
ISBN 13 
9783658105402
Reliure
Broché
Nombre de pages
496
Coordonnées du fabricant
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