Driving Networked Service Productivity - Couverture souple

Daiberl, Christofer F.

Couverture souple

ISBN 10 : 3658295791 ISBN 13 : 9783658295790

Editeur : Springer Gabler, 2020

Synopsis

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.  

A propos du livre

À propos de l'auteur

Christofer F. Daiberl received his PhD from the Friedrich-Alexander-Universität Erlangen-Nürnberg, where he worked as a Research Associate for Prof. Dr. Kathrin M. Möslein at the Chair of Information Systems - Innovation & Value Creation.

Détails de l'édition

• Éditeur: Springer Gabler
• Date d'édition: 2020
• Langue: anglais
• ISBN 10: 3658295791
• ISBN 13: 9783658295790
• Reliure: Broché
• Nombre de pages: 288
• Coordonnées du fabricant: GPSR Kontakt; ProductSafety@springernature.com; ; Tiergartenstr. 17; Heidelberg; 69121; Allemagne