Ethical Practices In ServiceIndustry: A Study of Selected Service Units in Kolhapur District, India - Couverture souple

Paliwal, Manisha

 
9783659267574: Ethical Practices In ServiceIndustry: A Study of Selected Service Units in Kolhapur District, India
Couverture souple
ISBN 10 : 3659267570 ISBN 13 : 9783659267574
Editeur : LAP LAMBERT Academic Publishing, 2012

Synopsis

Business ethics is now, more than ever, becoming an important requirement for doing business in the global market place. This book is an outcome of the research endeavor to identify the various ethical/ unethical practices of Services Industry in Kolhapur District, India covers the evaluation of the ethical/unethical practices followed by the Service Industry(Medical Services, Higher Education, Life Insurance sector and Banking Sector). This research is an effort to understand the various ethical dimensions and issues involved in service industry. One hundred and seventy six ethical/unethical dimensions were identified and the elicited opinions of the respondents were analyzed. The model tested with KS test for the relationship between Service Management and Ethical Practices and found to be dependent on each other. The author has made a modest attempt to develop a Business Model for implementing ethical infrastructure, maintaining ethical culture and improvising existing ethical practices in services organization and suggested measures which would help resolving ethical dilemmas and which ultimately would help in minimizing the unethical practices in the Service Sector.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2012
Langue
anglais
ISBN 10 
3659267570
ISBN 13 
9783659267574
Reliure
Broché
Nombre de pages
368
Coordonnées du fabricant
non disponible
Personne responsable
KreGa Onlinehandel GmbH
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info@krega-onlinehandel.de

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