Articles liés à Brand Management In Retail Banking: With Strategic...

Brand Management In Retail Banking: With Strategic Focus on Corporate Branding of Banks in Indian Context - Couverture souple

Patel, Ritesh; Patel, Rajnikant

 
9783659273827: Brand Management In Retail Banking: With Strategic Focus on Corporate Branding of Banks in Indian Context
Couverture souple
ISBN 10 : 3659273821 ISBN 13 : 9783659273827
Editeur : LAP LAMBERT Academic Publishing, 2012

Synopsis

The new edge Indian private banks like ICICI, HDFC, Axis, Kotak Mahindra, Yes Bank, DCB Bank, etc. are growing faster compared to their public sector counterparts like State Bank of India, Bank of Baroda, Punjab National Bank, Bank of India, Canara Bank, Union Bank of India, Dena Bank, etc. There has been a dearth of research studies concerning retail banking in the area of Brand Management in the Indian Banking environment. The present study primarily focuses on the consumer’s perception towards brand management strategies carried out by their bank and elements of it are covered by customers preference for particular bank brand, importance of different brand management practices, customers perception towards various brand management strategies, customers expectations from Bank and its branches, customers overall experience and satisfaction from Bank Brand. Seven leading bank brands from public, private, and foreign sectors, have been selected for current research study.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The new edge Indian private banks like ICICI, HDFC, Axis, Kotak Mahindra, Yes Bank, DCB Bank, etc. are growing faster compared to their public sector counterparts like State Bank of India, Bank of Baroda, Punjab National Bank, Bank of India, Canara Bank, Union Bank of India, Dena Bank, etc. There has been a dearth of research studies concerning retail banking in the area of Brand Management in the Indian Banking environment. The present study primarily focuses on the consumer’s perception towards brand management strategies carried out by their bank and elements of it are covered by customers preference for particular bank brand, importance of different brand management practices, customers perception towards various brand management strategies, customers expectations from Bank and its branches, customers overall experience and satisfaction from Bank Brand. Seven leading bank brands from public, private, and foreign sectors, have been selected for current research study.

Biographie de l'auteur

The author is MBA in Marketing from North Gujarat University and Ph.D. in Marketing from Sardar Patel University,Anand,India. He has published several research papers and books on marketing and retailing. His current research and consulting areas are branding, services marketing and retailing. He works as academic associate at IIM-A, India.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2012
Langue
anglais
ISBN 10 
3659273821
ISBN 13 
9783659273827
Reliure
Broché
Nombre de pages
520
Coordonnées du fabricant
non disponible
Personne responsable
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