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Switching intentions of Islamic banking customers: Factors influencing switching intention among islamic banking customers - Couverture souple
Synopsis
relations result in customer loyalty. However, making these relationships successful in achieving this aim is difficult. Liberalization efforts by the Malaysian government has allowed for foreign equity participation for Islamic banking and Islamic insurance, making competition among banks in Malaysia offering Islamic banking services more intense. The primary objective of this study is to examine how corporate image, service quality, and customer perceived value affect relationship quality and subsequently switching intention among Islamic banking customers in a dual banking environment.Therefore, a framework was developed to examine in a single model the relationship between relationship quality and switching intention among Islamic banking customers in Malaysia. Structural equation modeling was conducted to test all hypotheses in the study. Findings of this study show perceived value to be highly associated with relationship quality while corporate image and service quality did not influence relationship quality.
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Switching intentions of Islamic banking customers: Factors influencing switching intention among islamic banking customers
Edité par
LAP LAMBERT Academic Publishing, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
Couverture souple
Vendeur : California Books, Miami, FL, Etats-Unis
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Etat : New. N° de réf. du vendeur I-9783659324710
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Switching intentions of Islamic banking customers: Factors influencing switching intention among islamic banking customers
Edité par
LAP LAMBERT Academic Publishing 2013-01-24, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
Paperback
Vendeur : Chiron Media, Wallingford, Royaume-Uni
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Paperback. Etat : New. N° de réf. du vendeur 6666-IUK-9783659324710
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Switching intentions of Islamic banking customers: Factors influencing switching intention among islamic banking customers
Edité par
LAP LAMBERT Academic Publishing, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
Couverture souple
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
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Etat : New. In English. N° de réf. du vendeur ria9783659324710_new
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Switching intentions of Islamic banking customers
Edité par
LAP LAMBERT Academic Publishing Jan 2013, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
Taschenbuch
Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -relations result in customer loyalty. However, making these relationships successful in achieving this aim is difficult. Liberalization efforts by the Malaysian government has allowed for foreign equity participation for Islamic banking and Islamic insurance, making competition among banks in Malaysia offering Islamic banking services more intense. The primary objective of this study is to examine how corporate image, service quality, and customer perceived value affect relationship quality and subsequently switching intention among Islamic banking customers in a dual banking environment.Therefore, a framework was developed to examine in a single model the relationship between relationship quality and switching intention among Islamic banking customers in Malaysia. Structural equation modeling was conducted to test all hypotheses in the study. Findings of this study show perceived value to be highly associated with relationship quality while corporate image and service quality did not influence relationship quality. 248 pp. Englisch. N° de réf. du vendeur 9783659324710
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Switching intentions of Islamic banking customers
Edité par
LAP LAMBERT Academic Publishing, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
Couverture souple
Vendeur : moluna, Greven, Allemagne
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Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Hashim Nor HashimaNor Hashima Hashim is currently a senior lecturer at the Faculty of Business Management University Technology MARA (UiTM), Shah Alam, Malaysia and is currently attached to the Center for Marketing, Retail & Entrepre. N° de réf. du vendeur 5148636
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Switching intentions of Islamic banking customers : Factors influencing switching intention among islamic banking customers
Edité par
LAP LAMBERT Academic Publishing, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
Taschenbuch
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - relations result in customer loyalty. However, making these relationships successful in achieving this aim is difficult. Liberalization efforts by the Malaysian government has allowed for foreign equity participation for Islamic banking and Islamic insurance, making competition among banks in Malaysia offering Islamic banking services more intense. The primary objective of this study is to examine how corporate image, service quality, and customer perceived value affect relationship quality and subsequently switching intention among Islamic banking customers in a dual banking environment.Therefore, a framework was developed to examine in a single model the relationship between relationship quality and switching intention among Islamic banking customers in Malaysia. Structural equation modeling was conducted to test all hypotheses in the study. Findings of this study show perceived value to be highly associated with relationship quality while corporate image and service quality did not influence relationship quality. N° de réf. du vendeur 9783659324710
Acheter neuf
EUR 79
Expédition à EUR 35
Expédition depuis Allemagne vers Etats-Unis
Expédition depuis Allemagne vers Etats-Unis
Quantité disponible : 1 disponible(s)
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Switching intentions of Islamic banking customers: Factors influencing switching intention among islamic banking customers
Edité par
LAP LAMBERT Academic Publishing, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Ancien ou d'occasion
Paperback
Vendeur : Mispah books, Redhill, SURRE, Royaume-Uni
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Paperback. Etat : Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book. N° de réf. du vendeur ERICA796365932471X6
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Switching intentions of Islamic banking customers
Edité par
LAP LAMBERT Academic Publishing, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
PAP
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
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PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur DB-9783659324710
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Switching intentions of Islamic banking customers
Edité par
LAP LAMBERT Academic Publishing Jan 2013, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
Taschenbuch
Vendeur : Rheinberg-Buch Andreas Meier eK, Bergisch Gladbach, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -relations result in customer loyalty. However, making these relationships successful in achieving this aim is difficult. Liberalization efforts by the Malaysian government has allowed for foreign equity participation for Islamic banking and Islamic insurance, making competition among banks in Malaysia offering Islamic banking services more intense. The primary objective of this study is to examine how corporate image, service quality, and customer perceived value affect relationship quality and subsequently switching intention among Islamic banking customers in a dual banking environment.Therefore, a framework was developed to examine in a single model the relationship between relationship quality and switching intention among Islamic banking customers in Malaysia. Structural equation modeling was conducted to test all hypotheses in the study. Findings of this study show perceived value to be highly associated with relationship quality while corporate image and service quality did not influence relationship quality. 248 pp. Englisch. N° de réf. du vendeur 9783659324710
Acheter neuf
EUR 316
Expédition à EUR 23
Expédition depuis Allemagne vers Etats-Unis
Expédition depuis Allemagne vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
Switching intentions of Islamic banking customers
Edité par
LAP LAMBERT Academic Publishing Jan 2013, 2013
ISBN 10 : 365932471X
ISBN 13 : 9783659324710
Neuf
Taschenbuch
Vendeur : Wegmann1855, Zwiesel, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. Neuware -relations result in customer loyalty. However, making these relationships successful in achieving this aim is difficult. Liberalization efforts by the Malaysian government has allowed for foreign equity participation for Islamic banking and Islamic insurance, making competition among banks in Malaysia offering Islamic banking services more intense. The primary objective of this study is to examine how corporate image, service quality, and customer perceived value affect relationship quality and subsequently switching intention among Islamic banking customers in a dual banking environment.Therefore, a framework was developed to examine in a single model the relationship between relationship quality and switching intention among Islamic banking customers in Malaysia. Structural equation modeling was conducted to test all hypotheses in the study. Findings of this study show perceived value to be highly associated with relationship quality while corporate image and service quality did not influence relationship quality. N° de réf. du vendeur 9783659324710
Acheter neuf
EUR 316
Expédition à EUR 25,95
Expédition depuis Allemagne vers Etats-Unis
Expédition depuis Allemagne vers Etats-Unis
Quantité disponible : 1 disponible(s)