Articles liés à Information System Management: ICT Ambidexterity Theory...

Information System Management: ICT Ambidexterity Theory and ERP Reengineering - Couverture souple

Bozza, Mattia

 
9783659333125: Information System Management: ICT Ambidexterity Theory and ERP Reengineering

Synopsis

The book is aimed to analyze the application of the ambidexterity theory in the ICT management. The introduction is an overview of the IT management market, service delocalization, and outsourcing topics. Then the book go through an analysis of the ITIL protocol, the information system managerial best practice and the business compliance. The case history is represented by a global ERP service provider that operate in a dynamic environment when security, expertise and knowledge are the key words.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The book is aimed to analyze the application of the ambidexterity theory in the ICT management. The introduction is an overview of the IT management market, service delocalization, and outsourcing topics. Then the book go through an analysis of the ITIL protocol, the information system managerial best practice and the business compliance. The case history is represented by a global ERP service provider that operate in a dynamic environment when security, expertise and knowledge are the key words.

Biographie de l'auteur

Mattia Bozza is an expert in IS management, business strategy and change management. He has a master degree in Business Administration at the University of Padua, and international managerial background achieved in Europe and USA. Currently (2013) he is Business Consultant in IT international harmonization

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.