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Key Performance Indicators analysis for the SAPS Vehicle Depot: Establishing performance measures and developing balanced scorecard - Couverture souple
Synopsis
The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot’s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot.
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Key Performance Indicators analysis for the SAPS Vehicle Depot
Edité par
LAP LAMBERT Academic Publishing, 2013
ISBN 10 : 3659402354
ISBN 13 : 9783659402357
Neuf
Couverture souple
Vendeur : moluna, Greven, Allemagne
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Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Makgato NthulaneNthulane Makgato is an Industrial and Systems Engineering graduate from the University of Pretoria. He is currently an analyst and innovation strategist at Chapter One Innovation. He is passionate about entrepreneursh. N° de réf. du vendeur 5153926
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Key Performance Indicators analysis for the SAPS Vehicle Depot : Establishing performance measures and developing balanced scorecard
Edité par
LAP Lambert Academic Publishing, 2013
ISBN 10 : 3659402354
ISBN 13 : 9783659402357
Neuf
Taschenbuch
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot. N° de réf. du vendeur 9783659402357
Quantité disponible : 1 disponible(s)
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Key Performance Indicators analysis for the SAPS Vehicle Depot
Edité par
LAP Lambert Academic Publishing Jun 2013, 2013
ISBN 10 : 3659402354
ISBN 13 : 9783659402357
Neuf
Taschenbuch
Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot s performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot. 56 pp. Englisch. N° de réf. du vendeur 9783659402357
Quantité disponible : 2 disponible(s)
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Key Performance Indicators analysis for the SAPS Vehicle Depot
Edité par
LAP Lambert Academic Publishing Jun 2013, 2013
ISBN 10 : 3659402354
ISBN 13 : 9783659402357
Neuf
Taschenbuch
Vendeur : buchversandmimpf2000, Emtmannsberg, BAYE, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. Neuware -The South African Police Service (SAPS) Vehicle Depot repairs, services and panel beats police vehicles. The rate at which the Vehicle Depot processes the vehicles coming through it has been found to not be satisfactory; one of the factors that has contributed to this problem has been the lack of established Key Performance Indicators (KPI) that measure the Depot's performance. Performance indicators allow for the measurement of progress against planned targets in a particular area. One of the benefits of consistent performance measurement is that management is based on accurate information, which becomes the basis of important quality management decisions. This information is very important in implementing improvements or changes. This project analyses the current KPIs that are used at the depot, researches KPIs of similar garages in the private sector, interviews employees and customers and uses that information to recommend new KPIs, how they should be measured and develops a balanced scorecard for the Depot.Books on Demand GmbH, Überseering 33, 22297 Hamburg 56 pp. Englisch. N° de réf. du vendeur 9783659402357
Quantité disponible : 2 disponible(s)
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Key Performance Indicators Analysis for the Saps Vehicle Depot
Edité par
VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10 : 3659402354
ISBN 13 : 9783659402357
Neuf
Couverture souple
Vendeur : Books Puddle, New York, NY, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Etat : New. pp. 56. N° de réf. du vendeur 26128812609
Quantité disponible : 4 disponible(s)
Image d'archives
Key Performance Indicators Analysis for the Saps Vehicle Depot
Edité par
VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10 : 3659402354
ISBN 13 : 9783659402357
Neuf
Couverture souple
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. PRINT ON DEMAND pp. 56. N° de réf. du vendeur 18128812619
Quantité disponible : 4 disponible(s)
Image d'archives
Key Performance Indicators Analysis for the Saps Vehicle Depot
Edité par
VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2013
ISBN 10 : 3659402354
ISBN 13 : 9783659402357
Neuf
Couverture souple
Vendeur : Majestic Books, Hounslow, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. Print on Demand pp. 56 2:B&W 6 x 9 in or 229 x 152 mm Perfect Bound on Creme w/Gloss Lam. N° de réf. du vendeur 131742110
Quantité disponible : 4 disponible(s)