Articles liés à Customer Satisfaction & Service Quality in Libraries

Customer Satisfaction & Service Quality in Libraries - Couverture souple

Jayasundara, Chaminda

 
9783659442766: Customer Satisfaction & Service Quality in Libraries
Couverture souple
ISBN 10 : 3659442763 ISBN 13 : 9783659442766
Editeur : LAP LAMBERT Academic Publishing, 2013

Synopsis

Customer Satisfaction and Service Quality in Libraries is a text book specially written for students, teachers and practicing librarians. However, it includes a very comprehensive review of existing research in the field which will be beneficial for researchers in the discipline of Library and Information Sciences. Customer service is increasingly significant in this competitive age and the contents particularly examine customer satisfaction in relation to service quality in libraries.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Dr. Chaminda Jayasundara holds DLit et Phil in Information Science from the University of South Africa and MSc in Information Management from the University of Sheffield in the United Kingdom. He is currently the Head of Fiji National University Library and Information services and an Adjunct Lecturer of Fiji National University.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2013
Langue
anglais
ISBN 10 
3659442763
ISBN 13 
9783659442766
Reliure
Broché
Nombre de pages
116
Coordonnées du fabricant
non disponible
Personne responsable
KreGa Onlinehandel GmbH
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info@krega-onlinehandel.de

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