E-Governance for Good Governance through Public Service Delivery: An Assessment of District E-Service Centres in Bangladesh - Couverture souple

Salam, Mohammad Abdul

 
9783659627248: E-Governance for Good Governance through Public Service Delivery: An Assessment of District E-Service Centres in Bangladesh
Couverture souple
ISBN 10 : 3659627240 ISBN 13 : 9783659627248
Editeur : LAP LAMBERT Academic Publishing, 2014

Synopsis

Purpose of this study is to assess efficiency and implications of District E-Service Centres (DESC) of Bangladesh and validate the e-governance for good governance. The standard of service, choice & consultation, courtesy & consultation, entrance & information, and value for money have found the positive relation with citizen’s satisfaction. While the attenuation of corruption, intensity of clarity, efficiency of service, level of convenience, and altitude of interaction has found affirmative with good governance. The accountability, transparency, effectiveness, responsiveness, and rule of law have shown the effective measures for good governance. The study results revealed that the DESC provides public services efficiently, the e-service centres are positively interconnected with effective e-governance service, e-governance services have a positive impact on enhancing citizen satisfaction and e-governance is positively correlated to good governance promises impending to validation of hypothesis. It is believed the comprehensive analysis on e-service centres would be imperative to assess the effectiveness of delivery of e-government services.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Purpose of this study is to assess efficiency and implications of District E-Service Centres (DESC) of Bangladesh and validate the e-governance for good governance. The standard of service, choice & consultation, courtesy & consultation, entrance & information, and value for money have found the positive relation with citizen’s satisfaction. While the attenuation of corruption, intensity of clarity, efficiency of service, level of convenience, and altitude of interaction has found affirmative with good governance. The accountability, transparency, effectiveness, responsiveness, and rule of law have shown the effective measures for good governance. The study results revealed that the DESC provides public services efficiently, the e-service centres are positively interconnected with effective e-governance service, e-governance services have a positive impact on enhancing citizen satisfaction and e-governance is positively correlated to good governance promises impending to validation of hypothesis. It is believed the comprehensive analysis on e-service centres would be imperative to assess the effectiveness of delivery of e-government services.

Biographie de l'auteur

MOHAMMAD ABDUL SALAMMr Salam is working as Senior Assistant Secretary in Ministry of Public Administration, Bangladesh. He has obtained B Sc and M Sc in Zoology from Jahangirnagar University; MA in Governance & Development from BRAC University, Bangladesh. Now he is pursuing M Sc in Project Planning and Management at University of Bradford, UK.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2014
Langue
anglais
ISBN 10 
3659627240
ISBN 13 
9783659627248
Reliure
Broché
Nombre de pages
100
Coordonnées du fabricant
non disponible
Personne responsable
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