The Effectiveness Of The Butler Training Program: In Augmenting The Performance of Butlers - Couverture souple

Leue, Tika Ayu

 
9783659640551: The Effectiveness Of The Butler Training Program: In Augmenting The Performance of Butlers
Couverture souple
ISBN 10 : 3659640557 ISBN 13 : 9783659640551
Editeur : LAP LAMBERT Academic Publishing, 2014

Synopsis

The purpose of this book is to identify the importance and relationship of the effective training program in The Dharmawangsa hotel and job performance of butlers, to analyze the factors that affect the quality of the program and to know the awareness of management of the existence of the butler service and the performance of butlers. The primary data is collected by conducting interviews and questionnaires with butlers and gathering secondary data about the training program in the Butler department. The training program augments the performance of butlers. Therefore, an effective training program which involves the competent trainer and training topic as significant factors attracts and influences butlers to attend the training and motivate them to enhance their performance. Moreover, the management of The Dharmawangsa is aware of the existence of the butler service.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The purpose of this book is to identify the importance and relationship of the effective training program in The Dharmawangsa hotel and job performance of butlers, to analyze the factors that affect the quality of the program and to know the awareness of management of the existence of the butler service and the performance of butlers. The primary data is collected by conducting interviews and questionnaires with butlers and gathering secondary data about the training program in the Butler department. The training program augments the performance of butlers. Therefore, an effective training program which involves the competent trainer and training topic as significant factors attracts and influences butlers to attend the training and motivate them to enhance their performance. Moreover, the management of The Dharmawangsa is aware of the existence of the butler service.

Biographie de l'auteur

Tika Ayu Leue, BBA: Studied Hotel and Tourism Management. Passionate Hotelier.She worked in several five star hotels after graduating from Swiss German University. This manuscript is her first research during her time in University.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2014
Langue
anglais
ISBN 10 
3659640557
ISBN 13 
9783659640551
Reliure
Broché
Nombre de pages
72
Coordonnées du fabricant
non disponible
Personne responsable
non disponible