Articles liés à Students' satisfaction with university service...

Students' satisfaction with university service quality - Couverture souple

Nga, Bui Thi; Anh, Nguyen Thi Quynh

 
9783659875700: Students' satisfaction with university service quality

Synopsis

Vietnam National University of Agriculture attracts students by providing them possible satisfaction means through offering efficient services. Surveyed students felt satisfied with the academic staff and teaching methods, syllabus and learning materials, physical facilities and discipline activities. However, curriculum and discipline activities were evaluated acceptable. The research provides some suggestions to improve the students’ satisfaction by investing in infrastructure and facilities, improving the internal internet network, and enhancing professional qualification for administrative staff

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Présentation de l'éditeur

Vietnam National University of Agriculture attracts students by providing them possible satisfaction means through offering efficient services. Surveyed students felt satisfied with the academic staff and teaching methods, syllabus and learning materials, physical facilities and discipline activities. However, curriculum and discipline activities were evaluated acceptable. The research provides some suggestions to improve the students’ satisfaction by investing in infrastructure and facilities, improving the internal internet network, and enhancing professional qualification for administrative staff

Biographie de l'auteur

Dr. Bui Thi Nga is a lecturer and researcher at Department of Business Management, Faculty of Accounting and Business management, Vietnam National University of Agriculture.

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