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Electronic Service Technology: Concepts, Applications and Security - Couverture souple

Taherdoost, Hamed

 
9783659951909: Electronic Service Technology: Concepts, Applications and Security
Couverture souple
ISBN 10 : 3659951900 ISBN 13 : 9783659951909
Editeur : LAP LAMBERT Academic Publishing, 2016

Synopsis

Implementing e-services is a central strategic imperative for many consumer related businesses and while the technology protocols are developing quickly, little is known about how consumers perceive and evaluate e-services, as well as what attributes of the human computer interface e-service providers can use to encourage rapid consumer adoption. Customers use the new technologies to produce and consume services without direct personal contact with companies. Electronic services can be utilized to deliver the products and services effectively. In other words, it can transform and mechanize the customers’ relationship and marketplace. Consequently, several firms have been already begun or have plan to develop and implement the e-service to expand their performance effectiveness and efficiency. In this book, the concepts of e-service technology are discussed and afterward, e-service applications, properties and security will be explained. In brief, by reading this book, reader will gain knowledge about e-service definitions, characteristics, applications, different categorizations, domains, types, security, advantages, barriers, and challenges.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Implementing e-services is a central strategic imperative for many consumer related businesses and while the technology protocols are developing quickly, little is known about how consumers perceive and evaluate e-services, as well as what attributes of the human computer interface e-service providers can use to encourage rapid consumer adoption. Customers use the new technologies to produce and consume services without direct personal contact with companies. Electronic services can be utilized to deliver the products and services effectively. In other words, it can transform and mechanize the customers’ relationship and marketplace. Consequently, several firms have been already begun or have plan to develop and implement the e-service to expand their performance effectiveness and efficiency. In this book, the concepts of e-service technology are discussed and afterward, e-service applications, properties and security will be explained. In brief, by reading this book, reader will gain knowledge about e-service definitions, characteristics, applications, different categorizations, domains, types, security, advantages, barriers, and challenges.

Biographie de l'auteur

Hamed Taherdoost is PhD holder of Computer Science and Doctoral of Business Administration; Management Information Systems. With over fifteen years of experience in the field of IT and Management working as business and project consultant, currently he is CEO of Hamta Business Solution Sdn Bhd and CEO of Ahoora Ltd | Management Consultation Group.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2016
Langue
anglais
ISBN 10 
3659951900
ISBN 13 
9783659951909
Reliure
Broché
Nombre de pages
64
Coordonnées du fabricant
non disponible
Personne responsable
non disponible