Putting Stakeholder Management into Practice - Couverture souple

 
9783662312377: Putting Stakeholder Management into Practice
Couverture souple
ISBN 10 : 3662312379 ISBN 13 : 9783662312377
Editeur : Springer, 2014

Synopsis

Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Springer
Date d'édition
2014
Langue
anglais
ISBN 10 
3662312379
ISBN 13 
9783662312377
Reliure
Broché
Nombre de pages
184
Éditeur
Huber Margit, Scharioth Joachim, Pallas Martina
Coordonnées du fabricant
ProductSafety@springernature.com
ProductSafety@springernature.com

Poststr. 9
Darmstadt
64293
Allemagne

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Couverture rigide