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Synopsis
This book gives recommendations on which interactive decision aids to offer in webstores. Interactive decision aids are tools that help online shoppers to compare and evaluate product information. Consumers can, for instance, exclude products that do not meet certain criteria, they can highlight certain information or they can assign ratings of different kinds. Interactive decision aids are important, because finding the preferred product in a short amount of time increases both the customers' satisfaction and, in turn, the sales volume.This book includes a detailed description of decision aids, closely studies how decision aids are related to the decision behavior of customers, and develops a comprehensive system of decision aids, which is very flexible, increases both customer satisfaction and confidence, and can be used intuitively. The close link between typical behaviors and the decision aids allows webstores to learn about customers' decision-making behavior by using a simple click stream analysis. The book is written in an easy-to-read style and provides both practical recommendations and knowledge about consumer behavior
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Interactive Decision Aids in E-Commerce
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Physica-Verlag HD, 2011
ISBN 10 : 3790827681
ISBN 13 : 9783790827682
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Interactive Decision Aids in E-Commerce
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Physica-Verlag HD, 2011
ISBN 10 : 3790827681
ISBN 13 : 9783790827682
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Interactive Decision Aids in E-Commerce
Edité par
Physica-Verlag HD, 2011
ISBN 10 : 3790827681
ISBN 13 : 9783790827682
Neuf
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Buch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This book gives recommendations on which interactive decision aids to offer in webstores. Interactive decision aids are tools that help online shoppers to compare and evaluate product information. Consumers can, for instance, exclude products that do not meet certain criteria, they can highlight certain information or they can assign ratings of different kinds. Interactive decision aids are important, because finding the preferred product in a short amount of time increases both the customers' satisfaction and, in turn, the sales volume.This book includes a detailed description of decision aids, closely studies how decision aids are related to the decision behavior of customers, and develops a comprehensive system of decision aids, which is very flexible, increases both customer satisfaction and confidence, and can be used intuitively. The close link between typical behaviors and the decision aids allows webstores to learn about customers' decision-making behavior by using a simple click stream analysis. The book is written in an easy-to-read style and provides both practical recommendations and knowledge about consumer behavior. N° de réf. du vendeur 9783790827682
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Interactive Decision Aids in E-Commerce
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Physica-Verlag, Physica-Verlag HD, Physica Dez 2011, 2011
ISBN 10 : 3790827681
ISBN 13 : 9783790827682
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Buch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book gives recommendations on which interactive decision aids to offer in webstores. Interactive decision aids are tools that help online shoppers to compare and evaluate product information. Consumers can, for instance, exclude products that do not meet certain criteria, they can highlight certain information or they can assign ratings of different kinds. Interactive decision aids are important, because finding the preferred product in a short amount of time increases both the customers' satisfaction and, in turn, the sales volume.This book includes a detailed description of decision aids, closely studies how decision aids are related to the decision behavior of customers, and develops a comprehensive system of decision aids, which is very flexible, increases both customer satisfaction and confidence, and can be used intuitively. The close link between typical behaviors and the decision aids allows webstores to learn about customers' decision-making behavior by using a simple click stream analysis. The book is written in an easy-to-read style and provides both practical recommendations and knowledge about consumer behavior 250 pp. Englisch. N° de réf. du vendeur 9783790827682
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Interactive Decision Aids in E-Commerce (Contributions to Management Science)
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Interactive Decision Aids in E-Commerce (Contributions to Management Science)
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Interactive Decision Aids in E-Commerce
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Physica-Verlag HD Dez 2011, 2011
ISBN 10 : 3790827681
ISBN 13 : 9783790827682
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Buch. Etat : Neu. Neuware -This book gives recommendations on which interactive decision aids to offer in webstores. Interactive decision aids are tools that help online shoppers to compare and evaluate product information. Consumers can, for instance, exclude products that do not meet certain criteria, they can highlight certain information or they can assign ratings of different kinds. Interactive decision aids are important, because finding the preferred product in a short amount of time increases both the customers¿ satisfaction and, in turn, the sales volume.This book includes a detailed description of decision aids, closely studies how decision aids are related to the decision behavior of customers, and develops a comprehensive system of decision aids, which is very flexible, increases both customer satisfaction and confidence, and can be used intuitively. The close link between typical behaviors and the decision aids allows webstores to learn about customers¿ decision-making behavior by using a simple click stream analysis. The book is written in an easy-to-read style and provides both practical recommendations and knowledge about consumer behaviorPhysica Verlag, Tiergartenstr. 17, 69121 Heidelberg 272 pp. Englisch. N° de réf. du vendeur 9783790827682
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Interactive Decision Aids in E-Commerce
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Interactive Decision Aids in E-Commerce
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