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Inside a Secret Software Laboratory: An Ethnographic Study of a Global Software Package Producer - Couverture souple

Grimm, Christine

 
9783834933867: Inside a Secret Software Laboratory: An Ethnographic Study of a Global Software Package Producer
Couverture souple
ISBN 10 : 3834933864 ISBN 13 : 9783834933867
Editeur : Gabler Verlag, 2012

Synopsis

How does one of the world's biggest Enterprise Resource Planning (E.R.P.) suppliers develop software? How do Oracle, S.A.P., Microsoft and Co really work? Christine Grimm presents a first-hand account of a social researcher who entered the software laboratory of one of the biggest E.R.P. providers. Presenting an in-depth ethnography on how people act within such labs, she reveals the highly unexpected social character of programming and shows how the vendor reorganizes himself to find new ways to respond to the expectations of the market. Furthermore, the author highlights the informal practices when an E.R.P. system, as a defective or incomplete product, re-enters the supplier's labs. The book provides a window into what happens if bugs are dug up and emotions on both the supplier and customer sides are running high.

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À propos de l'auteur

Dr. Christine Grimm received her PhD in interdisciplinary research from the University of Edinburgh. She works as a senior researcher in the research laboratory of a software provider.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Gabler Verlag
Date d'édition
2012
Langue
anglais
ISBN 10 
3834933864
ISBN 13 
9783834933867
Reliure
Broché
Nombre de pages
308
Coordonnées du fabricant
non disponible
Personne responsable
non disponible