The Impact of Automatic Store Replenishment on Retail: Technologies and Concepts for the Out-of-Stocks Problem - Couverture souple

Angerer, Alfred

Couverture souple

ISBN 10 : 383500302X ISBN 13 : 9783835003026

Editeur : Deutscher Universitätsverlag, 2006

Synopsis

Fast moving consumer goods retailing is a highly competitive market. European retailers are continuously aiming to improve customer loyalty by offering good service. At the same time, they are struggling to reduce costs in order to stay competitive. One technology that promises to decrease the number of out-of-stocks while simultaneously reducing store handling costs is automatic store replenishment (ASR). At the heart of ASR systems lies software that automatically places an order to replenish stocks. Many European grocery retailers have started to implement such decision support systems. Surprisingly, although several retailers have automated their order process in the last few years, there is almost no academic source examining this topic at the level of the store. It is worth noting that other technologies In retail, such as RFID (Radio Frequency Identification) and the introduction of the barcode, have received far greater attention from the public and from researchers. Furthermore, while the topic of extent and root-causes of retail out-of-stock has received substantial interest over the course of the last years, the question to what extent existing and new practices remedy OOS is largely unanswered. In particular, there is a debate whether ASR improve or worsen OOS. Therefore, Dr. Alfred Angerer has well chosen a topic of both managerial and academic relevance.

A propos du livre

À propos de l?auteur

Dr. Alfred Angerer ist wissenschaftlicher Assistent bei Prof. Dr. Daniel Corsten am Kühne-Institut für Logistik der Universität St. Gallen.

Détails de l'édition

• Éditeur: Deutscher Universitätsverlag
• Date d'édition: 2006
• Langue: anglais
• ISBN 10: 383500302X
• ISBN 13: 9783835003026
• Reliure: Broché
• Nombre de pages: 236
• Coordonnées du fabricant: ProductSafety@springernature.com; ProductSafety@springernature.com; ; Poststr. 9; Darmstadt; 64293; Allemagne