Creating a Dynamic Speech Dialogue: How to Implement Dialogue Initiatives and Question Selection Strategies With Voicexml Agents - Couverture souple

Will, Thomas

Couverture souple

ISBN 10 : 3836449900 ISBN 13 : 9783836449908

Editeur : VDM Verlag Dr. Mueller E.K., 2007

Synopsis

In recent years man-machine-communication has become more important. Several speech dialogue systems have been developed in order to provide a very comfortable interaction for categorising users prior to forwarding them to a human employee. The aim is to satisfy the user without or at least with reduced human involvement. Hence, the goal of this book is to demonstrate how to create a dynamic speech dialogue with VoiceXML agents. This also includes calculating the shortest question sequence, based on user's given answers during the dialogue, in order to complete the dialogue as quickly as possible. The book further contains an evaluation of available dialogue initiatives and question selection strategies. Furthermore, a detailed design for a dynamic dialogue, frequent speech dialogue and speech recognition specific problems, as well as gained experiences are discussed. This volume is for ambitious innovators in charge of designing dynamic speech dialogues. Additionally, this book offers valuable insights to lecturers and students as well as to researchers in the area of speech dialogues and speech recognition.

A propos du livre

Présentation de l'éditeur

Revision with unchanged content. In recent years man-machine-communication has become more important. Several speech dialogue systems have been developed in order to provide a very comfortable interaction for categorising users prior to forwarding them to a human employee. The aim is to satisfy the user without or at least with reduced human involvement. Hence, the goal of this book is to demonstrate how to create a dynamic speech dialogue with VoiceXML agents. This also includes calculating the shortest question sequence, based on user's given answers during the dialogue, in order to complete the dialogue as quickly as possible. The book further contains an evaluation of available dialogue initiatives and question selection strategies. Furthermore, a detailed design for a dynamic dialogue, frequent speech dialogue and speech recognition specific problems, as well as gained experiences are discussed. This volume is for ambitious innovators in charge of designing dynamic speech dialogues. Additionally, this book offers valuable insights to lecturers and students as well as to researchers in the area of speech dialogues and speech recognition.

Biographie de l'auteur

Is PhD student and research associate at Hamburg University of Technology. He holds a diploma in business informatics (with honours) from the University of Trier. His main research areas are: Radio Frequency Identification, Service-Oriented Architectures, Multi-Agent Systems and autonomous cooperative logistic processes.

Détails de l'édition

• Éditeur: VDM Verlag Dr. Mueller E.K.
• Date d'édition: 2007
• Langue: anglais
• ISBN 10: 3836449900
• ISBN 13: 9783836449908
• Reliure: Broché
• Nombre de pages: 84
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible