Articles liés à Building Stronger Accountability: Managing Performance...

Building Stronger Accountability: Managing Performance in Victim Services - Couverture souple

Bassi, Bally

 
9783836479011: Building Stronger Accountability: Managing Performance in Victim Services
Couverture souple
ISBN 10 : 383647901X ISBN 13 : 9783836479011
Editeur : VDM Verlag Dr. Müller, 2009

Synopsis

This action research examined current practices and organizational structures in obtaining data in relation to performance measurement and management within the Victim Services sector in British Columbia. Research in the area of performance measures and management is somewhat sporadic with limited research in the area of measures within the Victim Services sector. The literature review explored topics such as: organizational culture, performance management, and strategic planning because they all impact the implementation of such measures. The research participants were the employees from 150 programs of the Victim Services sector in British Columbia who shared their experiences through focus groups, interviews, and surveys. The findings provided suggestions and recommendations for best practices in incorporating performance measures and program evaluation tools in the Victim Services sector.

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Présentation de l'éditeur

This action research examined current practices and organizational structures in obtaining data in relation to performance measurement and management within the Victim Services sector in British Columbia. Research in the area of performance measures and management is somewhat sporadic with limited research in the area of measures within the Victim Services sector. The literature review explored topics such as: organizational culture, performance management, and strategic planning because they all impact the implementation of such measures. The research participants were the employees from 150 programs of the Victim Services sector in British Columbia who shared their experiences through focus groups, interviews, and surveys. The findings provided suggestions and recommendations for best practices in incorporating performance measures and program evaluation tools in the Victim Services sector.

Biographie de l'auteur

Objective Human Resources, Teaching and/or Consultant

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
VDM Verlag Dr. Müller
Date d'édition
2009
Langue
anglais
ISBN 10 
383647901X
ISBN 13 
9783836479011
Reliure
Broché
Nombre de pages
136
Coordonnées du fabricant
non disponible
Personne responsable
non disponible