The Key Performance Indicator(KPI)based Performance Management System - Couverture souple

MPABANGA, DOROTHY

Couverture souple

ISBN 10 : 3838332717 ISBN 13 : 9783838332710

Editeur : LAP Lambert Academic Publishing, 2010

Synopsis

Performance management gained popularity in the 1980s as governments around the world were reforming public sector institutions for efficiency and effectiveness.Performance management systems was introduced in Botswana's public sector in 1999 for the same reasons.This book critically evaluates the effetctiveness of the key performance indicator based performance management system in the context of a developing country. The department of Administration of Justice was used as a single case study based on quantitative and qualitative data collected from the department.The book provides an insight into the successes andchallenges of the adoption and application of a performance management system from developed countries in the context of a developing country.The book should benefit practitioners in the public service as well as professionals, academics and students interested in public sector reforms and the application of performance management system in the context of a developing country such as Botswana.

Détails de l'édition

• Éditeur: LAP Lambert Academic Publishing
• Date d'édition: 2010
• Langue: anglais
• ISBN 10: 3838332717
• ISBN 13: 9783838332710
• Reliure: Broché
• Nombre de pages: 436
• Coordonnées du fabricant: non disponible
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