Students? Satisfaction Level in Private Higher Education: A Case in Malaysia - Couverture souple

Munusamy, Jayaraman; Selvarajah, Tharmaraj; Chelliah, Shankar

 
9783838396576: Students? Satisfaction Level in Private Higher Education: A Case in Malaysia
Couverture souple
ISBN 10 : 383839657X ISBN 13 : 9783838396576
Editeur : LAP LAMBERT Academic Publishing, 2010

Synopsis

The purpose of this research is to measure the level of students' satisfaction in University Tun Abdul Razak (UNITAR), Malaysia. The survey questionnaires were distributed to the students of undergraduate and post-graduate levels at UNITAR, Malaysia. The survey questionnaires consists of five parts of customer satisfactions constructs that being measured. The surveys were conducted by using convenient sampling method. A total of 87 respondents have participated in the survey. The results show that all 5 hypotheses were accepted which indicate that the students are satisfied with all five dimensions measured (Facilities, student services, E-Learning, education Prospect and lecturers). The findings of the study were discussed based on the outcome of the study with reference to the findings of the previous scholars. The limitations and the suggestions for future research works have been highlighted.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The purpose of this research is to measure the level of students' satisfaction in University Tun Abdul Razak (UNITAR), Malaysia. The survey questionnaires were distributed to the students of undergraduate and post-graduate levels at UNITAR, Malaysia. The survey questionnaires consists of five parts of customer satisfactions constructs that being measured. The surveys were conducted by using convenient sampling method. A total of 87 respondents have participated in the survey. The results show that all 5 hypotheses were accepted which indicate that the students are satisfied with all five dimensions measured (Facilities, student services, E-Learning, education Prospect and lecturers). The findings of the study were discussed based on the outcome of the study with reference to the findings of the previous scholars. The limitations and the suggestions for future research works have been highlighted.

Biographie de l'auteur

Dr. Jayaraman Munusamy is currently serving Limkokwing University of Creative Technology as an Associate Professor in the Centre of Post-Graduate Studies. Prior to that, he had served University Tun Abdul Razak as an Assistant Professor in the business faculty for three years.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2010
Langue
anglais
ISBN 10 
383839657X
ISBN 13 
9783838396576
Reliure
Broché
Nombre de pages
72
Coordonnées du fabricant
non disponible
Personne responsable
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