A framework for improving knowledge-intense business processes - Couverture souple

Dalmaris, Peter

 
9783843369374: A framework for improving knowledge-intense business processes
Couverture souple
ISBN 10 : 3843369372 ISBN 13 : 9783843369374
Editeur : LAP LAMBERT Academic Publishing, 2010

Synopsis

This volume reports on the results of research into the development of a framework for the improvement of knowledge-intense business processes (KBPI). This framework is composed of three parts: an epistemology, which provides a working definition of the concept of knowledge and a theoretical foundation of the improvement framework; a business process ontology, used to describe a business process; and an improvement methodology, used to guide the improvement process. The framework was tested on three different business processes through the conduct of three case studies. The case study results show that the KBPI can be applied to the process analysis and improvement of a variety of business processes but is especially useful to those processes that are knowledge-intense.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

This volume reports on the results of research into the development of a framework for the improvement of knowledge-intense business processes (KBPI). This framework is composed of three parts: an epistemology, which provides a working definition of the concept of knowledge and a theoretical foundation of the improvement framework; a business process ontology, used to describe a business process; and an improvement methodology, used to guide the improvement process. The framework was tested on three different business processes through the conduct of three case studies. The case study results show that the KBPI can be applied to the process analysis and improvement of a variety of business processes but is especially useful to those processes that are knowledge-intense.

Biographie de l'auteur

Peter Dalmaris is a lecturer at the University of Technology, Sydney (UTS), while being active in the industry through his company, Futureshock Research. Peter holds a PhD, MSc(KM) and MSc(Eng) from UTS, and a BElecEng from Aristotle University of Thessaloniki, Greece.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2010
Langue
anglais
ISBN 10 
3843369372
ISBN 13 
9783843369374
Reliure
Broché
Nombre de pages
236
Coordonnées du fabricant
non disponible
Personne responsable
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