Growth factors of Service based Internet Commerce: In South Asian Markets - Couverture souple

Iqbal, Mohammed Asif

 
9783843392143: Growth factors of Service based Internet Commerce: In South Asian Markets
Couverture souple
ISBN 10 : 3843392145 ISBN 13 : 9783843392143
Editeur : LAP LAMBERT Academic Publishing, 2011

Synopsis

Challenges to overcome: 1 Trust Concerns: The lack of trust between buyer and seller has been hindering the growth of Internet commerce in the South Asian markets. The payment procedure processes should be improved in order to increase the market size. We have suggested few payment procedures which will be in line with the policies of the South Asia. 2 Setting up Accounts: We have addressed the problems which are faced by the customers and also recommended alternative measures that will enhance the possibility of growth in South Asian markets. 3 Culture: Culture is the behaviours and beliefs characteristic of a particular social, ethnic or age group. The culture of South Asia is very strong and people are rooted to it.This culture should be included in the workflow process of digital services in south Asia. 4 Customer Care: Customer satisfaction is the first priority of any business; if the business is over internet then it is more important since the customer cannot see the seller.We have suggested good measures which will improve the standard of complaint management cell thereby leading to a better customer care.

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Présentation de l'éditeur

Challenges to overcome: 1 Trust Concerns: The lack of trust between buyer and seller has been hindering the growth of Internet commerce in the South Asian markets. The payment procedure processes should be improved in order to increase the market size. We have suggested few payment procedures which will be in line with the policies of the South Asia. 2 Setting up Accounts: We have addressed the problems which are faced by the customers and also recommended alternative measures that will enhance the possibility of growth in South Asian markets. 3 Culture: Culture is the behaviours and beliefs characteristic of a particular social, ethnic or age group. The culture of South Asia is very strong and people are rooted to it.This culture should be included in the workflow process of digital services in south Asia. 4 Customer Care: Customer satisfaction is the first priority of any business; if the business is over internet then it is more important since the customer cannot see the seller.We have suggested good measures which will improve the standard of complaint management cell thereby leading to a better customer care.

Biographie de l'auteur

I'm academically related to Information technology for more than a decade, and professionally connected to various phases of IT industry since 5 years. This piece of work was accepted as part of my master's thesis at Blekinge Institute of Technology, Sweden.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2011
Langue
anglais
ISBN 10 
3843392145
ISBN 13 
9783843392143
Reliure
Broché
Nombre de pages
64
Coordonnées du fabricant
non disponible
Personne responsable
KreGa Onlinehandel GmbH
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info@krega-onlinehandel.de

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