Healthcare Service Quality Assessment Model - Couverture souple

Ullah, Zia

 
9783845400709: Healthcare Service Quality Assessment Model
Couverture souple
ISBN 10 : 3845400706 ISBN 13 : 9783845400709
Editeur : LAP LAMBERT Academic Publishing, 2012

Synopsis

The definition and the measurement of quality of healthcare service has been a hot debate among academicians, researchers and healthcare service providers. However, the literature in the field of healthcare does not provide an exclusive and agreed upon mechanism to understand and measure the quality of healthcare service. This book describes the factors that contribute to the quality of service and provides a model that can be used to measure the quality of healthcare service. Since the model has its roots in real-life data, it can be used for relatively more authentic results. The model also measures the quality of medical education along with cure and care. The book also gives a comparative analysis of teaching and non teaching hospitals. The book reflects an interesting comparison of national and patient perception of quality of healthcare services in Pakistan.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The definition and the measurement of quality of healthcare service has been a hot debate among academicians, researchers and healthcare service providers. However, the literature in the field of healthcare does not provide an exclusive and agreed upon mechanism to understand and measure the quality of healthcare service. This book describes the factors that contribute to the quality of service and provides a model that can be used to measure the quality of healthcare service. Since the model has its roots in real-life data, it can be used for relatively more authentic results. The model also measures the quality of medical education along with cure and care. The book also gives a comparative analysis of teaching and non teaching hospitals. The book reflects an interesting comparison of national and patient perception of quality of healthcare services in Pakistan.

Biographie de l'auteur

The author is the Assistant Professor of Management in University of Gujrat Pakistan. He obtained M. Com degree from Peshawar University Pakistan and PhD in Management Sciences from University of the Punjab Pakistan. He started his career as a lecturer of Commerce and Accounting in Govt. Postgraduate College of Management Sciences Chitral in 1998.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2012
Langue
anglais
ISBN 10 
3845400706
ISBN 13 
9783845400709
Reliure
Broché
Nombre de pages
456
Coordonnées du fabricant
non disponible
Personne responsable
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