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Synopsis
Throughout the world Cooperative Banks are trying to serve the suppressed and depressed mass. In India particularly in the state of Kerala, cooperative movement has developed significantly and cooperative banks cater the needs of members and non-members. This book deals with the functioning of a Central Cooperative Bank and studied the level of customer satisfaction by using SERVQUAL tools. Those who are interested to know the competitive strength of cooperative banks and its professionalized management must read this book. If graduate students want to study the customer satisfaction of banks they can use this as a model. The financial performance analysis of the bank will also set a standard for further studies. It could also be used as case study material to teach the students of banking and finance.This is also a significant contribution to the literatures on cooperative sector.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l'auteur
Dr.G.Veerakumaran, is currently serving as Associate Professor, Department of Cooperative Management, College of Cooperation, Banking and Management, Kerala Agricultural University, Thrissur, Kerala. He took his B.A., in Economics & Cooperation, M.A., in Cooperative Management from Gandhigram Rural University and Ph.D in Commerce.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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A Study on Customer Satisfaction in a Co-Operative Bank
Edité par
LAP LAMBERT Academic Publishing Sep 2011, 2011
ISBN 10 : 3846509299
ISBN 13 : 9783846509296
Neuf
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Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne
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Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Throughout the world Cooperative Banks are trying to serve the suppressed and depressed mass. In India particularly in the state of Kerala, cooperative movement has developed significantly and cooperative banks cater the needs of members and non-members. This book deals with the functioning of a Central Cooperative Bank and studied the level of customer satisfaction by using SERVQUAL tools. Those who are interested to know the competitive strength of cooperative banks and its professionalized management must read this book. If graduate students want to study the customer satisfaction of banks they can use this as a model. The financial performance analysis of the bank will also set a standard for further studies. It could also be used as case study material to teach the students of banking and finance.This is also a significant contribution to the literatures on cooperative sector. 180 pp. Englisch. N° de réf. du vendeur 9783846509296
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A Study on Customer Satisfaction in a Co-Operative Bank : Concern for Community
Edité par
LAP LAMBERT Academic Publishing, 2011
ISBN 10 : 3846509299
ISBN 13 : 9783846509296
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Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
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Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Throughout the world Cooperative Banks are trying to serve the suppressed and depressed mass. In India particularly in the state of Kerala, cooperative movement has developed significantly and cooperative banks cater the needs of members and non-members. This book deals with the functioning of a Central Cooperative Bank and studied the level of customer satisfaction by using SERVQUAL tools. Those who are interested to know the competitive strength of cooperative banks and its professionalized management must read this book. If graduate students want to study the customer satisfaction of banks they can use this as a model. The financial performance analysis of the bank will also set a standard for further studies. It could also be used as case study material to teach the students of banking and finance.This is also a significant contribution to the literatures on cooperative sector. N° de réf. du vendeur 9783846509296
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A Study on Customer Satisfaction in a Co-Operative Bank
Edité par
LAP LAMBERT Academic Publishing, 2011
ISBN 10 : 3846509299
ISBN 13 : 9783846509296
Neuf
Couverture souple
Vendeur : moluna, Greven, Allemagne
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Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Veerakumaran GovindarajDr.G.Veerakumaran, is currently serving as Associate Professor, Department of Cooperative Management, College of Cooperation, Banking and Management, Kerala Agricultural University, Thrissur, Kerala. He took hi. N° de réf. du vendeur 5495544
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A Study on Customer Satisfaction in a Co-Operative Bank
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Editorial Academica Espanola, 2011
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Etat : New. pp. 180. N° de réf. du vendeur 2698160071
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A Study on Customer Satisfaction in a Co-Operative Bank
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Editorial Academica Espanola, 2011
ISBN 10 : 3846509299
ISBN 13 : 9783846509296
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Etat : New. Print on Demand pp. 180 2:B&W 6 x 9 in or 229 x 152 mm Perfect Bound on Creme w/Gloss Lam. N° de réf. du vendeur 95318552
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A Study on Customer Satisfaction in a Co-Operative Bank
Edité par
Editorial Academica Espanola, 2011
ISBN 10 : 3846509299
ISBN 13 : 9783846509296
Neuf
Couverture souple
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
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Etat : New. PRINT ON DEMAND pp. 180. N° de réf. du vendeur 1898160077
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A Study on Customer Satisfaction in a Co-Operative Bank
Edité par
LAP LAMBERT Academic Publishing Sep 2011, 2011
ISBN 10 : 3846509299
ISBN 13 : 9783846509296
Neuf
Taschenbuch
Vendeur : buchversandmimpf2000, Emtmannsberg, BAYE, Allemagne
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Taschenbuch. Etat : Neu. This item is printed on demand - Print on Demand Titel. Neuware -Throughout the world Cooperative Banks are trying to serve the suppressed and depressed mass. In India particularly in the state of Kerala, cooperative movement has developed significantly and cooperative banks cater the needs of members and non-members. This book deals with the functioning of a Central Cooperative Bank and studied the level of customer satisfaction by using SERVQUAL tools. Those who are interested to know the competitive strength of cooperative banks and its professionalized management must read this book. If graduate students want to study the customer satisfaction of banks they can use this as a model. The financial performance analysis of the bank will also set a standard for further studies. It could also be used as case study material to teach the students of banking and finance.This is also a significant contribution to the literatures on cooperative sector.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 180 pp. Englisch. N° de réf. du vendeur 9783846509296
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A Study on Customer Satisfaction in a Co-Operative Bank | Concern for Community
Edité par
LAP LAMBERT Academic Publishing, 2011
ISBN 10 : 3846509299
ISBN 13 : 9783846509296
Neuf
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Taschenbuch. Etat : Neu. A Study on Customer Satisfaction in a Co-Operative Bank | Concern for Community | Govindaraj Veerakumaran (u. a.) | Taschenbuch | 180 S. | Englisch | 2011 | LAP LAMBERT Academic Publishing | EAN 9783846509296 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu. N° de réf. du vendeur 106776320
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