A Strategic Communication Approach to Crisis Situations: A Case Study Analysis of Transformative Events at George Mason University and Northern Illinois University - Couverture souple

Walsch, Daniel

 
9783846536674: A Strategic Communication Approach to Crisis Situations: A Case Study Analysis of Transformative Events at George Mason University and Northern Illinois University

Synopsis

The great success of George Mason University’s men’s basketball team in the 2006 NCAA tournament and the multiple shootings that occurred at Northern Illinois University in 2008 placed high demands on both institutions. Both situations fit the definition of a crisis and, as result, required leaders of the two universities to initiate appropriate actions. Steps the two took, however, included minimal linkage to their institution’s overall strategic communication plans. To address this issue, a qualitative case study was conducted in which key leaders from both institutions were interviewed about their first-hand experience with the 2006 and 2008 crises, including perspectives on possibly linking the two communication plans.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.