Business Excellence Models and Strategic Planning: The Road Map to Business Excellence - Couverture souple

Rocha-Lona, Luis

 
9783848413850: Business Excellence Models and Strategic Planning: The Road Map to Business Excellence
Couverture souple
ISBN 10 : 384841385X ISBN 13 : 9783848413850
Editeur : LAP LAMBERT Academic Publishing, 2012

Synopsis

In fast and competitive markets, organizations look to comply and produce high-quality products and services that excel customers’ expectations and needs. In this context, organizations have deployed all sorts of strategies supported by business excellence models (BEM), quality management systems, process management, and performance measurement systems. Thus, BEM have played a major role in supporting organizations’ business strategy and performance in the long run. Business Excellence Models and Strategic Planning provides to industrialist, managers, practitioners, consultants, researchers and all kind of professionals a robust research-framework with practical insights, and deep knowledge about the integration of BEM with Strategic Planning. Based on a five-year project, the book provides a critical review of the most well-known excellence models, methods and tools that support Quality Management Systems(QMS). Thus, Business Excellence Models and Strategic Planning focuses on business performance and process management, integrating BEM with Strategic Planning, and providing the basis to create/foster a quality management-culture to succeed in becoming a world-class organization

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2012
Langue
anglais
ISBN 10 
384841385X
ISBN 13 
9783848413850
Reliure
Broché
Nombre de pages
344
Coordonnées du fabricant
non disponible
Personne responsable
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