Articles liés à Network of Multi-Channel Queuing Problems: Reneging...

Network of Multi-Channel Queuing Problems: Reneging and Balking in Multi-Channel Queuing - Couverture souple

Gupta, Meenu; Singh, Man; Gupta, Deepak

 
9783848482122: Network of Multi-Channel Queuing Problems: Reneging and Balking in Multi-Channel Queuing
Couverture souple
ISBN 10 : 3848482126 ISBN 13 : 9783848482122
Editeur : LAP LAMBERT Academic Publishing, 2012

Synopsis

"Waiting our turn" is a part of our everyday life. The amount of time that a nation's populace wastes by waiting in queues is a major factor in both the quality of life there & the efficiency of the nation's economy. Queuing theory is an entire discipline in the field of Operations Research for the formal study of waiting lines.This subject developed rapidly after world war II due to its fruitful results in research on military operations. Q-theory has been used in the past to assess things such as staff schedules, working environment, productivity, customer waiting time etc. Efforts to minimize congestion so that both, the customer that waits and the one that serves get the most benefit, and vast applications of the subject in the practical situations are the main reasons behind its rapid development. Now, Q-theory has been used extensively in banking industry to increase business by careful placement of merchandising materials while at the same time alleviating both the actual & perceived amount of time a customer spends waiting in line. Q-management has been applied very successfully in many service-oriented industries to significantly reduce operating cost & improve service.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

"Waiting our turn" is a part of our everyday life. The amount of time that a nation's populace wastes by waiting in queues is a major factor in both the quality of life there & the efficiency of the nation's economy. Queuing theory is an entire discipline in the field of Operations Research for the formal study of waiting lines.This subject developed rapidly after world war II due to its fruitful results in research on military operations. Q-theory has been used in the past to assess things such as staff schedules, working environment, productivity, customer waiting time etc. Efforts to minimize congestion so that both, the customer that waits and the one that serves get the most benefit, and vast applications of the subject in the practical situations are the main reasons behind its rapid development. Now, Q-theory has been used extensively in banking industry to increase business by careful placement of merchandising materials while at the same time alleviating both the actual & perceived amount of time a customer spends waiting in line. Q-management has been applied very successfully in many service-oriented industries to significantly reduce operating cost & improve service.

Biographie de l'auteur

Meenu Gupta, Assistant Prof. in Govt. college Kaithal, is pursuing her research work at MMU under the supervision of Dr.Man Singh, Prof.& Head of Mathematics (Retd) HAU, Hisar & Dr.Deepak Gupta, Prof. & Head of Mathematics MMU,Mullana,Haryana(India).They have been contributing significantly in the field of queuing theory for the last three decades.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2012
Langue
anglais
ISBN 10 
3848482126
ISBN 13 
9783848482122
Reliure
Broché
Nombre de pages
76
Coordonnées du fabricant
non disponible
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