The Knowledge Management Case Book: Best Practises - Couverture rigide

Probst, Gilbert J. B.; Davenport, Thomas H.

Couverture rigide

ISBN 10 : 3895781592 ISBN 13 : 9783895781599

Editeur : Wiley-VCH Verlag GmbH, 2001

Synopsis

With a Foreword by Dr. Heinrich von Pierer President and CEO of Siemens AG While theoretical perspectives on knowledge management abound, there is clearly a lack of shared practical applications and experiences. This book provides a perspective on knowledge management at Siemens - an internationally recognised benchmark. Tom Davenport and Gilbert Probst bring together instructive case studies from different areas of this major transnational corporation that reflect the rich insights gained from years of experience in practising knowledge management. The Knowledge Management Case Book provides a comprehensive account of how organisational knowledge assets can be managed effectively. Specific emphasis is given to the development of generic lessons that can be learned from Siemens' experience. The book also offers a roadmap to building a 'mature knowledge enterprise', thereby enhancing our understanding of the steps that need to be taken in order to sustain competitive dominance in the knowledge economy.

A propos du livre

Présentation de l'éditeur

This book provides a perspective on knowledge management at Siemens – an internationally recognised benchmark – by presenting the reader with the best of the corporation′s practical applications and experiences. Tom Davenport and Gilbert Probst bring together instructive case studies from different areas that reflect the rich insights gained from years of experience in practising knowledge management.
Most of the cases have been updated for the second edition. New cases have been added.
The Knowledge Management Case Book provides a comprehensive account of how organisational knowledge assets can be managed effectively. Specific emphasis is given to the development of generic lessons that can be learned from Siemens′ experience. The book also offers a roadmap to building a "mature knowledge enterprise", thereby enhancing our understanding of the steps that need to be taken in order to sustain competitive dominance in the knowledge economy.
Presenting applications from very different areas, this practice–orientated book is really outstanding in the broad field of KM literature.

"Perhaps the most revealing – and interesting – part of the cases in this book is not the analysis of the various knowledge management tools and processes, but the description of their development, of how they come about, of how commitment was gained, of how implementation was led."

Yves Doz, The Timken Chaired Professor of Global Technology and Innovation at INSEAD, Fontainebleau

"This case book brings insights how our most valuable resource makes those tools happen. I found this book exciting reading, because it is, to my knowledge, the only book where a single company with a wide variety of knowledge management approaches accumulates years of experiences and lessons learned. Edited by two of the leading thinkers in the field of knowledge management, this book will show the way you practise knowledge management in your company."

Heinz Fischer, Global Head of HR, Deutsche Bank AG

"This book is a rare and valuable description of a single company′s knowledge management journey. Siemens has made impressive advances in becoming a knowledge–driven firm, and this volume details many of its directions and waystations."

Laurence Prusak, Executive Director, IBM Institute for Knowledge Management

"Though there are many books on Knowledge Management, this is a unique one on a sense that it provides practical application of KM rather than the jargon."

Sushil, Modi Foundation Chair Professor and Group Chair, Department of Management Studies, Indian Institute of Technology, New Delhi

Revue de presse

"Perhaps the most revealing – and interesting – part of the cases in this book is not the analysis of the various knowledge management tools and processes, but the description of their development, of how they come about, of how commitment was gained, of how implementation was led."

Yves Doz, The Timken Chaired Professor of Global Technology and Innovation at INSEAD, Fontainebleau
"This case book brings insights how our most valuable resource makes those tools happen. I found this book exciting reading, because it is, to my knowledge, the only book where a single company with a wide variety of knowledge management approaches accumulates years of experiences and lessons learned. Edited by two of the leading thinkers in the field of knowledge management, this book will show the way you practise knowledge management in your company."

Heinz Fischer, Global Head of HR, Deutsche Bank AG
"This book is a rare and valuable description of a single company′s knowledge management journey. Siemens has made impressive advances in becoming a knowledge–driven firm, and this volume details many of its directions and waystations."

Laurence Prusak, Executive Director, IBM Institute for Knowledge Management
"Though there are many books on Knowledge Management, this is a unique one on a sense that it provides practical application of KM rather than the jargon."

Sushil, Modi Foundation Chair Professor and Group Chair, Department of Management Studies, Indian Institute of Technology, New Delhi

Détails de l'édition

• Éditeur: Wiley-VCH Verlag GmbH
• Date d'édition: 2001
• Langue: anglais
• ISBN 10: 3895781592
• ISBN 13: 9783895781599
• Reliure: Relié
• Nombre de pages: 269
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible