Service Innovation: Novel Ways of Creating Value in Actor Systems - Couverture rigide
Livre 6 sur 38: Translational Systems Sciences
Synopsis
Preface.- Part 1: Services, Service Systems and Value Co-creation.- 1. Twenty Years of Service Innovation Research.- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation.- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions.- 4. Social Innovations and Its Relationships with Service and System Innovations.- Part 2: Managing Service Innovation.- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension?.- 6. Innovating in Practices.- 7. Innovating Services Through Experiences: An Investigation of Services Cape's Pivotal Role.- 8. Struggling at the Front Line: ICT and Service Innovation.- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts.- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation.- 10. Innovation in Public Service Systems.- 11. Service Innovation in Industrial Contexts.- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China.- 13. Internationalization as Innovation Driver in Services.
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Service Innovation: Novel Ways of Creating Value in Actor Systems (eng)
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Service Innovation: Novel Ways of Creating Value in Actor Systems: 6
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Springer Japan, 2016
ISBN 10 : 4431549218
ISBN 13 : 9784431549215
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Hardcover. Etat : Very Good. "THERE ARE NO TARIFFS OR CUSTOMS DUTIES ON BOOKS. This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today's economies - the development of welfare and sustainability - cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.". N° de réf. du vendeur 436889
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Service Innovation: Novel Ways of Creating Value in Actor Systems (Translational Systems Sciences, 6)
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Service Innovation
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Buch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today's economies - the development of welfare and sustainability - cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research. 300 pp. Englisch. N° de réf. du vendeur 9784431549215
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Service Innovation : Novel Ways of Creating Value in Actor Systems
Edité par
Springer Japan, 2016
ISBN 10 : 4431549218
ISBN 13 : 9784431549215
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Etat : Sehr gut. Zustand: Sehr gut | Seiten: 300 | Sprache: Englisch | Produktart: Bücher | This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today¿s economies ¿ the development of welfare and sustainability ¿ cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research. N° de réf. du vendeur 24664170/12
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Service Innovation
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ISBN 10 : 4431549218
ISBN 13 : 9784431549215
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Buch. Etat : Neu. This item is printed on demand - Print on Demand Titel. Neuware -This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today¿s economies ¿ the development of welfare and sustainability ¿ cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 300 pp. Englisch. N° de réf. du vendeur 9784431549215
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Service Innovation : Novel Ways of Creating Value in Actor Systems
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Springer Japan, Springer Japan, 2016
ISBN 10 : 4431549218
ISBN 13 : 9784431549215
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Buch. Etat : Neu. Druck auf Anfrage Neuware - Printed after ordering - This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today's economies - the development of welfare and sustainability - cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research. N° de réf. du vendeur 9784431549215
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