CRM Practices in Banking Sector: A Study of Select Banks - Couverture souple

Name: CRM Practices in Banking Sector: A Study of Select Banks
Author: Malipatel, Anuradha Reddy; Akula, Ravi
ISBN: 9786200454270

Malipatel, Anuradha Reddy ; Akula, Ravi

9786200454270: CRM Practices in Banking Sector: A Study of Select Banks

Couverture souple

ISBN 10 : 6200454272 ISBN 13 : 9786200454270

Editeur : LAP LAMBERT Academic Publishing, 2019

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The Present book titled "CRM Practices in Banking sector" is the ideal text for anyone taking CRM as specialization. This book focuses on the concept of CRM, CRM practices in SBH and ICICI banks. The book covers the theoretical framework of CRM, the perspectives of customers towards customer relationship management practices of SBH and ICICI banks. The customers' satisfaction towards the banking services of SBH and ICICI is also covered in this book.Finally, it encompasses the bankers' perspectives towards CRM. This book highlights the trends and latest developments in the CRM area in the banking industry.

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�diteur: LAP LAMBERT Academic Publishing
Date d'�dition: 2019
Langue: anglais
ISBN 10: 6200454272
ISBN 13: 9786200454270
Reliure: Broch�
Nombre de pages: 220
Coordonn�es du fabricant: non disponible
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CRM Practices in Banking Sector

Anuradha Reddy Malipatel

Edit� par LAP LAMBERT Academic Publishing Okt 2019, 2019

ISBN 10 : 6200454272 ISBN 13 : 9786200454270

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Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne

�valuation du vendeur 5 sur 5 �toiles

Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The Present book titled 'CRM Practices in Banking sector' is the ideal text for anyone taking CRM as specialization. This book focuses on the concept of CRM, CRM practices in SBH and ICICI banks. The book covers the theoretical framework of CRM, the perspectives of customers towards customer relationship management practices of SBH and ICICI banks. The customers' satisfaction towards the banking services of SBH and ICICI is also covered in this book.Finally, it encompasses the bankers' perspectives towards CRM. This book highlights the trends and latest developments in the CRM area in the banking industry. 220 pp. Englisch. N� de r�f. du vendeur 9786200454270

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CRM Practices in Banking Sector

Anuradha Reddy Malipatel|Ravi Akula

Edit� par LAP LAMBERT Academic Publishing, 2019

ISBN 10 : 6200454272 ISBN 13 : 9786200454270

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Kartoniert / Broschiert. Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Malipatel Anuradha ReddyDr. M. Anuradha Reddy is the Head of the Department of Commerce, Palamuru University, Mahabubnagar, Telangana State, India. She has attended and presented more than 20 papers at national and international conf. N� de r�f. du vendeur 335816569

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CRM Practices in Banking Sector : A Study of Select Banks

Ravi Akula

Edit� par LAP LAMBERT Academic Publishing, 2019

ISBN 10 : 6200454272 ISBN 13 : 9786200454270

Neuf Taschenbuch

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Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne

�valuation du vendeur 5 sur 5 �toiles

Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The Present book titled 'CRM Practices in Banking sector' is the ideal text for anyone taking CRM as specialization. This book focuses on the concept of CRM, CRM practices in SBH and ICICI banks. The book covers the theoretical framework of CRM, the perspectives of customers towards customer relationship management practices of SBH and ICICI banks. The customers' satisfaction towards the banking services of SBH and ICICI is also covered in this book.Finally, it encompasses the bankers' perspectives towards CRM. This book highlights the trends and latest developments in the CRM area in the banking industry. N� de r�f. du vendeur 9786200454270

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Exp�dition �EUR 35
Exp�dition depuis Allemagne vers Etats-Unis

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CRM Practices in Banking Sector

Anuradha Reddy Malipatel

Edit� par LAP LAMBERT Academic Publishing Okt 2019, 2019

ISBN 10 : 6200454272 ISBN 13 : 9786200454270

Neuf Taschenbuch

impression � la demande

Vendeur : buchversandmimpf2000, Emtmannsberg, BAYE, Allemagne

�valuation du vendeur 5 sur 5 �toiles

Taschenbuch. Etat : Neu. This item is printed on demand - Print on Demand Titel. Neuware -The Present book titled 'CRM Practices in Banking sector' is the ideal text for anyone taking CRM as specialization. This book focuses on the concept of CRM, CRM practices in SBH and ICICI banks. The book covers the theoretical framework of CRM, the perspectives of customers towards customer relationship management practices of SBH and ICICI banks. The customers' satisfaction towards the banking services of SBH and ICICI is also covered in this book.Finally, it encompasses the bankers' perspectives towards CRM. This book highlights the trends and latest developments in the CRM area in the banking industry.VDM Verlag, Dudweiler Landstra�e 99, 66123 Saarbr�cken 220 pp. Englisch. N� de r�f. du vendeur 9786200454270

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