Articles liés à Reduce Waiting Time in Hospitals

Reduce Waiting Time in Hospitals - Couverture souple

Al-Sulieman, Mahmoud; Alzoubi, Saleem

 
9786202080422: Reduce Waiting Time in Hospitals
Couverture souple
ISBN 10 : 6202080426 ISBN 13 : 9786202080422
Editeur : LAP LAMBERT Academic Publishing, 2017

Synopsis

The aim of this project was to carry out a change model in the Orthopedics Clinic at King Abdullah University Hospital in Jordan. While the objectives of the project were to improve patient satisfaction through improving the average waiting time for patient who visit the Orthopedics Clinic and eliminate the non-added value processes from a patient’s journey in hospital. The change was happening because of current long waiting time for patients who visits the orthopedics clinics, which in turn created a sense of dissatisfaction among many patients. So to change that, we provide every patient want to go to x-ray department with paper contain the required instructions to do the x-ray and contain a mini map to help patient to arrive to x-ray department and go back quickly. Also, in order to reduce the waiting time at an x-ray department, we eliminated some processes that do not add any value to patients and restructure the work process in it by specifying two x-ray rooms for imaging outpatient clinic and two rooms for emergency and inpatient where the majority of the workload at radiology department come from outpatient clinic.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The aim of this project was to carry out a change model in the Orthopedics Clinic at King Abdullah University Hospital in Jordan. While the objectives of the project were to improve patient satisfaction through improving the average waiting time for patient who visit the Orthopedics Clinic and eliminate the non-added value processes from a patient’s journey in hospital. The change was happening because of current long waiting time for patients who visits the orthopedics clinics, which in turn created a sense of dissatisfaction among many patients. So to change that, we provide every patient want to go to x-ray department with paper contain the required instructions to do the x-ray and contain a mini map to help patient to arrive to x-ray department and go back quickly. Also, in order to reduce the waiting time at an x-ray department, we eliminated some processes that do not add any value to patients and restructure the work process in it by specifying two x-ray rooms for imaging outpatient clinic and two rooms for emergency and inpatient where the majority of the workload at radiology department come from outpatient clinic.

Biographie de l'auteur

Mahmoud Al-Sulieman is an Instructor in Dental Hygiene program at University of Bahrain. He got his Master of Health Services Management from Royal College of Surgeons in Ireland (RCSI).

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2017
Langue
anglais
ISBN 10 
6202080426
ISBN 13 
9786202080422
Reliure
Broché
Nombre de pages
60
Coordonnées du fabricant
non disponible
Personne responsable
non disponible