Conflict Management and Motivation of Hospitality Professionals: Human Resource Management - Couverture souple

Martins De Sousa, Rubina Patrícia

 
9786204096384: Conflict Management and Motivation of Hospitality Professionals: Human Resource Management
Couverture souple
ISBN 10 : 6204096389 ISBN 13 : 9786204096384
Editeur : Our Knowledge Publishing, 2021

Synopsis

This research aims to contribute with some further studies on how conflict management strategies are combined with motivational profiles. To this end, questionnaires were conducted to 349 individuals from the hospitality industry in the Autonomous Region of Madeira. The results suggest that: 1) the success motive correlates positively with the accommodation, commitment, avoidance and integration strategies; 2) the affiliation motive correlates negatively with the imposition strategy and positively with the accommodation, commitment, avoidance and integration strategies; 3) the power motive correlates positively with the imposition strategy and negatively with the accommodation and avoidance strategy.The discussion of the results obtained with this research intends to contribute to understanding the relationship between conflict and motivation in the particular hospitality context and to point out human resource management measures that help to deal with conflict and employees' motivation.

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Éditeur
Our Knowledge Publishing
Date d'édition
2021
Langue
anglais
ISBN 10 
6204096389
ISBN 13 
9786204096384
Reliure
Broché
Nombre de pages
116
Coordonnées du fabricant
non disponible
Personne responsable
non disponible