Using the Balanced Scorecard to Measure Higher Education Performance: A Study in Nong Lam University, Ho Chi Minh City, Vietnam - Couverture souple

Thu Phuong, Pham; Dinh Quy, Mai

 
9786206167136: Using the Balanced Scorecard to Measure Higher Education Performance: A Study in Nong Lam University, Ho Chi Minh City, Vietnam
Couverture souple
ISBN 10 : 6206167135 ISBN 13 : 9786206167136
Editeur : LAP LAMBERT Academic Publishing, 2023

Synopsis

The Balanced Scorecard (BSC) is a set of performance measures that originate from an organization's strategy. It is expressed by a stacked scorecard system at various levels and people. Currently, BSC is widely utilized as an effective management tool for assessing operational performance in businesses, educational institutions, and non-governmental organizations. However, BSC implementation in Vietnam remains limited, particularly in educational institutions. This study investigates the current state of performance measurement at Nong Lam University in Ho Chi Minh City, as well as the pros and cons of the existing performance measurement system. The purpose is to design a BSC framework for measuring performance from four perspectives: customer, internal business operations, learning and development, and financial aspects of the University. By effectively using the BSC as a measurement tool, Nong Lam University, Ho Chi Minh City can align its strategy with specific goals and actions to ensure the successful implementation of its strategic objectives.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
LAP LAMBERT Academic Publishing
Date d'édition
2023
Langue
anglais
ISBN 10 
6206167135
ISBN 13 
9786206167136
Reliure
Broché
Nombre de pages
76
Coordonnées du fabricant
non disponible
Personne responsable
KreGa Onlinehandel GmbH
4950000000000
info@krega-onlinehandel.de

Birkenweg 31
Brakel
33034
Allemagne