ITIL and BPM Integrated in the Software Release Process: Study in a Software Development Company - Couverture souple

Gatto, Dacyr Dante De Oliveira; Sassi, Renato José

 
9786207223114: ITIL and BPM Integrated in the Software Release Process: Study in a Software Development Company
Couverture souple
ISBN 10 : 620722311X ISBN 13 : 9786207223114
Editeur : Our Knowledge Publishing, 2024

Synopsis

The aim of this research paper is to present a case study of a software development company, which analysed the Software Version Release Management process carried out for the client, as well as the problems that occurred in this execution during the period observed. In addition, the theoretical concepts of the processes contained in the ITIL library will be presented, with a focus on Release Management, and the concepts related to Business Process Management, according to the BPM methodology. This research also addresses how the theoretical contextualisation was applied to the company's processes, what tools were adopted, what results were obtained and whether the objective of structuring the processes and solving the problems encountered was achieved.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Our Knowledge Publishing
Date d'édition
2024
Langue
anglais
ISBN 10 
620722311X
ISBN 13 
9786207223114
Reliure
Broché
Nombre de pages
52
Coordonnées du fabricant
non disponible
Personne responsable
non disponible